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Texas A&M University · 4 hours ago

Financial Aid Advisor II

Galveston, TX

Full-time

Onsite

Entry, Mid Level

$50K/yr - $50K/yr

1+ years exp

Texas A&M University is seeking a Financial Aid Advisor II to provide counseling and information on scholarships and financial aid to currently enrolled and prospective students. The role involves advising students on financial options, assisting with outreach activities, and ensuring compliance with financial aid regulations.

Higher Education

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Jonathan Walton

Responsibilities

Uses discretion and independent judgment to advice and counsel students, parents, and/or prospective students in solving their educational financial problems through scholarships, loans, grants, employment and financial counseling

Responds to questions and counseling needs in-person and by written, phone, and email from currently enrolled students, prospective students and parents

Assists outreach staff with prospective students and in their transition to current TAMU students. Performs reviews for professional judgment of student files, making adjustments as needed

Reviews Satisfactory Academic Progress appeals and makes decisions regarding the validity of these appeals

Serves as occasional scheduled Phone Queue agent and assists with coverage of front counter in the main reception area of department greets visitors, answer inquiries regarding federal financial aid forms, records, procedures, and policies

Assists with conducting on and off-campus presentations, seminars, and/or workshops for students and possibly for professional development training. May work at resource tables as requested by groups from TAMU, prospective student groups, and others

Provides loan and indebtedness counseling to students on an individual and group basis. Serves as financial aid counselor as well as walk-in counselor as needed

Awards, revises and/or approves the awarding of financial aid through the specific controls of program policy and guidelines

Makes adjustments if necessary for compliance issues and submits the corrections through automated correction process or submits through FAA Access

Uses discretion to respond to varied questions that may require researching and consolidating data regarding financial aid, scholarships, and specialized programs

Provides assistance and guidance to other financial aid staff to ensure that processing activities adhere to established policies and procedures

Assists in developing and revising financial aid consumer information material, publications and brochures for currently enrolled students, prospective students and their parents, colleges, departments and university use

Participates in and may lead departmental work groups. Interprets and maintains knowledge of current federal, state, and institutional policies, procedures, and regulations pertaining to financial aid, student employment, and scholarships

Knows how outreach and early awareness staff interact with CS staff and transition students from prospective to currently enrolled TAMU students

Attends departmental and other trainings. Reviews complex rules, regulations procedures and policies relating to financial aid, scholarships, and customer service, and recommend revisions to university or departmental policies and procedures and assists in informing and/or training other staff. May work with state, regional, or national committees concerning new, changed, or deleted regulations and impacts to financial aid offices and students

Conducts on- and off-campus financial aid presentations, seminars, and/or workshops for students and possibly for professional development training

Represents TAMUG at resource tables as requested by groups from TAMUG, prospective student groups, and others

Plans and executes special events for specific audiences and in support of departmental initiatives. Assists in the transition of students from prospective to currently enrolled students

Participates in and may lead departmental work groups

Assists in planning and execution of events for specific audiences and in support of departmental initiatives (e.g. financial aid awareness programs, Aggieland Saturday, outreach efforts)

Attends local, state, and national workshops, and conferences, host and present at various workshops. May participate in committees for industry organizations or within the University

Conducts seminar and gives presentations to include classroom and/or professional level for profession and others

Assists in developing and presenting training seminars on pertinent topics and procedures within team area of expertise

Uses discretion to respond to varied questions that may require researching and consolidating data regarding financial aid, scholarships, and specialized programs

Qualification

Financial Aid KnowledgeStudent AdvisingCustomer ServiceMicrosoft OfficeBilingual in SpanishInterpersonal CommunicationPresentation SkillsAttention to Detail

Required

Bachelor's degree or an equivalent combination of education and experience

One year in financial aid, scholarships, student employment, student veteran's services or related experience

Preferred

Two or more years in student financial aid or advising experience at a college level

Management and supervisory skills

Comfortable working independently while engaging with team members in different locations

Some professional experience in a higher education setting

Professional experience in a role related to student advising, recruitment, counseling or student affairs

Background in general office conditions with much time spent in contact with students

Demonstrated written communication skills

Knowledge of Systems A, B and C

Excellent customer service skills

Knowledge of current versions of Microsoft products, including Windows and Office

Knowledge of Financial Aid or Student Information Systems

Bilingual in Spanish

Ability to develop and make presentations

Knowledge and experience in an enrollment management area focusing on outreach and/or retention

Certified Financial Advisor or Accredited Financial Counselor

Benefits

Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

12-15 days of annual paid holidays

Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

Automatic enrollment in the Teacher Retirement System of Texas

Health and Wellness: Free exercise programs and release time

Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

Educational release time and tuition assistance for completing a degree while a Texas A&M employee

Living Well, a program at Texas A&M that has been built by employees, for employees

Company

Texas A&M University

Glassdoor4.4

Texas A&M University has a proud history that stretches back to 1876 when The Agricultural and Mechanical College of Texas became the first public institution of higher learning in the state of Texas.

Founded in 1876

College Station, TX, US

10001+ employees

https://tamu.edu

H1B Sponsorship

Texas A&M University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (322)

2024 (292)

2023 (214)

2022 (207)

2021 (109)

2020 (141)