medmix · 2 weeks ago
Client Manager, Denial Management
Garden City, NY, USA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $80K/yr
3+ years expmedmix is a company focused on Denial Management, and they are seeking a Client Manager to lead their Denial Management team. The role involves supervising staff, improving operational processes, and ensuring the team meets productivity and quality standards while engaging with clients to address their needs.
Health CareManufacturingMedicalMedical Device
Responsibilities
Provide management and supervision related to educating and training staff, evaluating staff performance and monitoring productivity
Interview, hire, train, evaluate, and develop staff where applicable
Develop and maintain quality control programs, including in-depth and individual performance reviews
Orient new hires and provide in-services and training, continuing education, and development related to those functional areas of responsibility
Plan, organize and direct overall operations of the Denial Management team assigned as it relates to appeals and follow up
Work in conjunction with Director, Client Management, to set and manage target performance levels
Actively engage with client(s) to understand needs and deliverables with the goal of creating a true partnership
Ensure that team stays current with client requirements and industry requirements and/or trends
Maintain an overall objective of high overturn rates, minimization of inventory and accurate client reporting
Actively engage with and manage Denial Management team, including routine productivity and quality reviews
Assure that team is meeting follow up quality and productivity standards
Identify denial trends, including overturn rates, and make recommendations
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Qualification
Required
Bachelor's degree or equivalent combination of education and experience
3+ years' experience managing and leading at a supervisory level or the equivalent
Ability to work well individually and in a team environment
Must be reliable, responsible, goal oriented and flexible
Results driven
Excellent interpersonal, communication and organizational skills
High degree of integrity including ability to successfully deal with sensitive or confidential information
Ability to exhibit poise, composure and confidence when confronting stressful or high-pressure situations
Company
medmix
Medmix produces and supplies medical equipment, including dental syringes, spreaders, and accessories for the healthcare sector.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Girts Cimermans
Chief Executive Officer
Francisco Faoro
Chief Technology Officer
Recent News
2025-07-24
Company data provided by crunchbase