Jobs via Dice · 1 day ago
Sr. Cloud System Administrator (Remote)
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expJobs via Dice is recruiting for a leading Pacific Northwest utility provider committed to public service and environmental preservation, seeking a remote Sr. Cloud System Administrator. This role provides support for Unified Communications within the IT department, focusing on cloud communications and enterprise messaging systems, including Exchange Online and M365.
Computer Software
Responsibilities
Provide administration of Exchange Online
Provide administration of Defender for M365 Exchange Online Protection
Provide administration of Teams for Government
Provide administration of OneDrive for Government (SharePoint integration)
Provide administration of M365 for Government
Support identity & access management and role provisioning through Entra ID
Support M365/Entra ID services to enable service access and hybrid-cloud integration with on-prem systems
ITSM ticketing and/or incident management requests
Provide technical expertise to Help Desk regarding calls related to M365 services. Work with the appropriate vendor technical resources on escalation problem items for Cloud Service Provider Enterprise Messaging Support team
Provide administrative and technical support for enterprise messaging systems, including:
Install and configure Exchange messaging/SMTP server hardware on-prem including operating systems on physical servers, virtual environments or to cloud enclaves
Provide administration of Enterprise Exchange 2019/2025 SE, Exchange On-line Messaging and on-prem Servers
Provide patching, maintenance and support of existing on-prem Messaging system products and services
Support cluster/disaster recovery and facilitate continuous high availability of business-critical Messaging tools
Facilitate and participate in information technology planning, provide analytical support, and coordinate technical resources and efforts with other departments
Perform analysis of system capability; develop functional and system requirements; complete business process design and workflow; verify integration with other modules, system components, and other applications
Apply and maintain systems-related security documentation and act as a secondary collaboration point of contact for the Office of Cyber Security and Physical Security organizations for issues related to cloud and on-prem Enterprise Messaging, Teams for Government, M365 for Government, e-discovery and Litigation Holds. Supports Enterprise Messaging security requirements and verify timelines are implemented and complied with
Facilitate user/stakeholder interviews and joint requirements planning sessions. Drafts requirements documentation: reviews with user representatives, recommends priorities and obtains user signoff
Provide cross training and functional documentation of subject matter [Entra ID and M365 components] to specific audiences
Participate in process workshops
Provide the full range of Entra ID, M365, Enterprise Messaging, Microsoft Exchange, Exchange Online administration support
Provide assistance in analysis of system capability
Participate in information technology planning
Qualification
Required
With an applicable Associate's or Bachelor's degree, 8 years of experience is required
Without an applicable degree, 10 years of experience is required
Experience must include direct work experience in Information Technology performing cloud-based system & service administration
2 years of experience with scripting skills sufficient to maintain Exchange Online, Entra ID, and M365 environments
5 years of experience troubleshooting hybrid and cloud-based system level problems
Ability to interpret architecture and design configurations from vendors or other teams to enable clear implementation standards and guidelines
Preferred
A Bachelor's degree in Information/Computer Technology (or related technical field) is preferred
Benefits
Employee benefits
Company
Jobs via Dice
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase