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National General · 1 day ago

Claims Investigative Specialist - National General

California, United States

Full-time

Hybrid

Mid Level

$50K/yr - $104K/yr

National General, part of The Allstate Corporation, offers various insurance products and is seeking a Claims Investigative Specialist. This role involves verifying the validity of claims, investigating automobile accidents, and determining coverage and liability while supporting the West Coast claims team.

FinanceFinancial ServicesInsurance

No H1B

Responsibilities

Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Determines subrogation or fraud potential and how to handle

Identifies customer needs and works to meet those needs using appropriate customer service skills

Recognizes and identifies body parts of a vehicle and understanding of other potential property damage

For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

Qualification

Claims investigationInsurance policy knowledgeAnalytical skillsCustomer service skillsAdjuster licenseCommunication skillsOrganization skillsProblem-solving