TES Staffing Inc. · 5 days ago
Community Marketing & Experience Manager - Direct Hire
Rochester, NY
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $60K/yrTES Staffing is seeking a Community Marketing & Experience Manager to enhance the connection between residents and the community in Rochester, NY. This role focuses on marketing, concierge services, and event coordination, providing an engaging experience for residents while building a personal brand as a community connector.
ConsultingHuman ResourcesProfessional ServicesRecruitingStaffing Agency
Responsibilities
Act as a welcoming, professional point of contact for residents, partners, and visitors
Deliver a high-touch, concierge-style experience that makes residents feel known and supported
Build trust and rapport through consistent communication and relationship management
Balance community guidelines with a warm, service-oriented approach
Participate in a rotating on-call schedule for urgent after-hours needs
Own and produce a weekly tenant newsletter highlighting events, amenities, and community updates
Promote vacancies through engaging online listings and outreach efforts
Create and distribute marketing and promotional materials
Represent the community at college housing fairs, campus events, and outreach initiatives
Serve as a brand ambassador for the property both on-site and in the community
Support the planning and execution of tenant events and community programming
Help activate shared spaces like the student lounge and common areas
Collaborate on initiatives that strengthen resident engagement and retention
Coordinate tours, open houses, and move-in experiences
Facilitate smooth move-ins and move-outs with attention to detail and hospitality
Liaise with maintenance and cleaning teams to ensure spaces reflect brand standards
Manage access logistics (keys, fobs, parking, amenities)
Assist with lease documentation and basic rent-related coordination
Qualification
Required
Bachelor's degree required
Strong communicator with a people-first mindset
Interest in marketing, events, hospitality, communications, or community-building
Organized, proactive, and comfortable juggling multiple priorities
Tech-savvy and eager to learn new systems
Professional, dependable, and solutions-oriented
English fluency required; bilingual and/or ASL skills a plus
Reliable transportation and punctual attendance
Benefits
401(k) with employer match and safe harbor contributions
Health, Dental, Vision, and Life Insurance
Paid Time Off, Sick Time, and Paid Holidays
Short- and Long-Term Disability
Company
TES Staffing Inc.
This company was started from the belief that human capital is the most crucial part of any successful organization.
Founded in 2016
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brian Harding
President
Kristina Davison
Director of Operations
Recent News
Rochester Business Journal
2025-05-06
Company data provided by crunchbase