Waystar · 1 week ago
Manager, Solution Adoption
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
4+ years expWaystar is a company that helps providers simplify healthcare payments and improve financials through their innovative platform. They are seeking a Manager, Solution Adoption to lead the Project Management Team, ensuring successful implementations of their solutions with customers while driving operational excellence.
FinanceHealth CarePaymentsSoftware
Responsibilities
Lead and manage the Waystar Project Management Team, providing resources, tools, and standardized processes for success
Forecast, plan, report, and manage the team’s portfolio of projects to ensure accurate and timely revenue projections
Develop deep expertise in implementation milestones and dependencies for all Waystar solutions
Oversee implementations across the customer base, ensuring quality and timeliness
Manage prioritization, escalation, and resolution of issues across implementations
Define, implement, and scale project management processes to drive efficiency
Partner with Customer Success to align project management practices with long-term strategy
Provide project management expertise for new and existing customer projects
Deploy resources based on skill and expertise for optimal outcomes
Track team effort and leverage data-driven insights for decision-making
Create customer-facing documentation and educate internal teams on implementation processes
Collaborate cross-functionally to continuously improve offerings and customer satisfaction
Represent Waystar with professionalism, integrity, and a commitment to excellence
Qualification
Required
Bachelor's degree in Computer Science or related technical field (or equivalent experience)
4+ years of Project Management experience in a SaaS Professional Services capacity, preferably in healthcare
Proven ability to lead and motivate teams
PMP Certification (or eligible to take)
Knowledge of healthcare software implementations
Strong ability to manage multiple initiatives in a fast-paced environment
Excellent communication and interpersonal skills
Proficiency in MS Office (PowerPoint, Word, Excel)
Passion for healthcare and technology
High emotional intelligence and adaptability
Preferred
1–2 years of experience in a management role (preferred)
Benefits
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups
Company
Waystar
Waystar is a technology platform that provides healthcare revenue cycle management solutions.
1001-5000 employees
H1B Sponsorship
Waystar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (2)
2022 (2)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.12B2025-09-11Post Ipo Secondary· $709.2M
2025-05-13Post Ipo Secondary· $557M
2025-02-20Post Ipo Equity· $800M
Leadership Team
Steven M. Oreskovich
Chief Financial Officer
Ryan Ayres
VP Sales - Health Systems and Hospitals - Western Region
Recent News
2026-01-13
2026-01-12
2025-12-29
Company data provided by crunchbase