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Aveanna Healthcare · 1 month ago

Operations Specialist - Billing

East Norriton, PA

Full-time

Onsite

Entry Level

2+ years exp

Aveanna Healthcare is a company that provides clinical operational support, and they are seeking an Operations Specialist - Billing to ensure top-level customer service to clients. The role involves managing billing activities, conducting insurance verifications, and providing office support functions.

Health CareHospitalNursing and Residential Care

Responsibilities

Conducting all billing via Aveanna policies and procedures

Conducting/managing monthly insurance verifications for all active clients receiving therapy or private duty nursing

Requests Private Insurance Authorizations when applicable

Verifies payer information and benefit plans for new clients and communicates information to location management

Manages Pending Report to keep total in line with Regional expectations

Uses Accounts Receivable report to identify patients where we have collections issues and develop plan for correction

Scanning and/or filing of documentation and records

Assist in answering of incoming calls and ensuring accurate messages are taken and given to the appropriate staff member

Mail distribution to appropriate staff member or department

Process invoices according to branch location guidelines

Perform special projects as needed

Qualification

Medical billing experienceMicrosoft Office skillsAdvanced Microsoft Excel skillsAttention to detailEffective problem-solvingTime ManagementCommunication skills

Required

High school diploma or GED

Proficient typing skills

Proficient Microsoft Office skills

Must maintain company and employee confidentiality at all times

Must maintain professional boundaries at all times

Ability to remain calm and professional in stressful situations

Attention to detail

Time Management

Effective problem-solving and conflict resolution

Excellent organization and communication skills

Must be able to speak, write, read, and understand English

Occasional lifting, carrying, pushing, and pulling of up to 25 pounds

Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting

Must be able to sit and climb stairs

Must have visual and hearing acuity

Performs duties in an office environment with occasional field visits during agency operating hours

Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

Employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate