Four Seasons Hotels and Resorts · 12 hours ago
Conference Services Manager
Teton Village, WY
Full-time
Onsite
Entry, Mid Level
2+ years expFour Seasons Hotels and Resorts is a luxury hospitality company dedicated to creating exceptional guest experiences. The Conference Services Manager is responsible for coordinating all aspects of group events, ensuring seamless communication between clients and hotel departments, and delivering memorable group experiences while maximizing revenue.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Reporting directly to the Director of Events, the Conference Services Manager is responsible for coordinating all aspects of group events booked by the Sales Department
Serving as the primary liaison between the client and all hotel departments, they ensure seamless communication and flawless execution from the initial planning stages through to the successful completion of each event
They guide meeting planners throughout the entire planning process, uphold the terms of the sales agreement, and deliver service that consistently exceeds client expectations
The ultimate goal of this role is to create flawless, memorable group experiences while driving both client satisfaction and operational excellence
Oversee the client experience from file turnover through post-event follow-up, ensuring a seamless and personalized planning process
Manage group room blocks and meeting space allocations for assigned groups, optimizing utilization to maximize revenue
Lead pre-event and post-event meetings to communicate group needs, gather feedback, and ensure alignment across departments
Coordinate closely with Sales and Catering team to ensure efficient use of function space and alignment with overall event strategy
Finalize detailed requirements for confirmed bookings, including menu selections, room setups, and AV needs
Maximize revenue potential through strategic upselling and value-added recommendations
Finalize event requirements for confirmed bookings, ensuring effective communication via Banquet Event Orders (BEOs), Resumes, and Daily Reports
Ensure accuracy of Banquet Checks and conduct billing reviews post-event
Ensure successful execution of events, review all function space with banquet manager and ensure satisfaction of client while maintaining compliance with Four Seasons standards
Serve as the liaison between clients and departments, ensuring all client needs are met and exceeded
Quickly identify and resolve any issues or challenges during on-site events
Keep the Director of Events promptly informed of potential challenges or unusual situations for timely resolution
Contribute to weekly forecasting and event services analysis
Participate in required meetings including Sales, Operations, and BEO meetings
Maintain professionalism and uphold Four Seasons' Work Rules and Standards of Conduct
Collaborate harmoniously with all coworkers, supervisors, and planning committees
Perform additional tasks and projects as assigned by the Director of Events
Qualification
Required
2-3 years previous Conference Services experience in a luxury environment
Bachelors Degree in Sales and Marketing, Hospitality, Business or similar discipline
Golden Sales and Catering experience
Proficiency in Microsoft Office
Ability to organize and to proficiently read, write and communicate in English
High level of creativity, the ability to handle multiple tasks and make decisions in a fast-paced client driven environment
Strong experience directly related to event management, preferably hotel luxury environment
Ability to stand, walk for long periods of time
Ability to push, pull or lift up to 50lbs
Benefits
Discounted housing available
Employee Travel Program!
Medical, dental and vision insurance for you and your family
5 Weeks PTO
Retail, spa and F&B discounts
Free Employee Cafeteria meals
Free uniform dry cleaning
Discounted/transferable ski passes
Free ski storage
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
H1B Sponsorship
Four Seasons Hotels and Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
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