Cohere · 2 weeks ago
Ambassador - Part-time
Prescott Valley,AZ,US
Full-time, Part-time
Onsite
New Grad, Entry Level
$18.25/hr - $18.25/hrCohere Life, Inc. is seeking part-time Ambassadors for the J Club to support community values and engage with residents. The role involves providing exceptional customer service, promoting events and programs, and ensuring a welcoming environment for all stakeholders.
Asset ManagementProject ManagementReal EstateRisk Management
Responsibilities
Serve as “first responder” and “gate keeper” for the amenities and team, answering questions, providing assistance and responding to needs quickly and accurately
In a community engaging fashion, promote and inform residents of current and upcoming clubs, classes, programs, events; assist with registration as appropriate
Handle customer service needs with a friendly and caring – yet assertive – demeanor, following community standards and facility guidelines; must be comfortable approaching residents who may not be following policies; capable of handling escalated situations
Check in fitness class clients; operate a point of sale while providing exceptional customer service
Showcase amenities and programs to visitors through tours
Monitor interior and exterior spaces, including facility grounds, pool and adjacent areas, regularly throughout the day with a specific focus on the pool during (high traffic) season
Assist with events, programs and activities as requested
Assist with administrative functions, including but not limited to updating community bulletin boards; event calendars; hard copy materials; displays; data entry and database systems; inventory and ordering; printing reports, etc
Serve as primary point of contact for individuals and groups renting or otherwise utilizing amenities for specific functions. Explain rules; provide information; ensure area is properly set for the event; assist with clean-up as necessary; inspect area post event to ensure renter’s compliance with policy
Perform daily cleaning tasks; clean bathrooms; sanitize fitness equipment; wipe down windows; dust and sanitize counters; tidy exterior amenity areas as necessary
Tidy and reset amenity furniture as needed throughout the day to maintain a clean and neat appearance
Must be able to lift at least 30 pounds, stay on feet for long periods of time, physically able to complete execution of duties
Qualification
Required
Education or experience in customer service, recreation programming, recreation facilities oversight or similar background
Passion for people and ability to engage in authentic, meaningful ways
Collaborative; predisposed to partnership and teamwork
Personable, tactful and diplomatic
Ability to handle tense interactions with poise; predisposition to problem-solving
Flexibility and adaptability
Ability to work in a team environment and on multiple projects simultaneously
Must be able to lift at least 30 pounds, stay on feet for long periods of time, physically able to complete execution of duties
Benefits
Sick Paid Time Off
Company
Cohere
Founded as DMB in 1997, Cohere is a placemaking and community management firm dedicated to cultivating connected, thriving neighborhoods.
Founded in 2018
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Todd Hornback
Shareholder & Chief Executive Officer
Jennifer A. Barefoot, MA, CMCA, AMS
Shareholder & Chief Culture & Brand Officer
Company data provided by crunchbase