Apply on Employer Site

REGENXBIO · 1 day ago

Head, Commercial Enablement

United States

Full-time

Remote

Director/Executive

15+ years exp

REGENXBIO is a company focused on developing novel AAV gene therapies, and they are seeking a Head of Commercial Enablement to lead the strategy and execution of field operations. This role involves overseeing commercial supply chain planning, CRM platforms, training programs, and performance analytics to enhance field effectiveness and customer engagement.

BiopharmaBiotechnologyGeneticsTherapeutics

Responsibilities

Oversee commercial supply chain planning and execution, ensuring product availability and timely distribution to meet launch and market demand

Design and implement the commercial field operations model; including sales force structure, territory alignment, call planning, and performance management

Develop and manage the field incentive compensation plan, ensuring alignment with business priorities and compliance

Lead the development and execution of training strategies across sales, market access, and customer-facing teams, with a focus on launch readiness, clinical messaging, and selling excellence

Own CRM (e.g., Veeva), field reporting tools, and enablement platforms, ensuring optimal configuration and user adoption

Serve as the commercial business lead in cross-functional planning forums, ensuring field strategies are aligned with supply and distribution plans

Serve as the liaison between Commercial, CMC, and Operations to align demand forecasting, inventory management, and channel distribution strategies

Develop and implement order-to-cash processes in collaboration with Finance, Quality, and 3PL partners

Manage logistics vendors, distribution networks, and specialty pharmacy relationships to support commercial readiness

Support the establishment and monitoring of KPIs for product delivery, cold chain compliance, and customer service metrics

Lead the implementation, optimization, and adoption of CRM platforms and field productivity tools (e.g., Veeva, Salesforce)

Define field KPIs and reporting structures to track performance and inform decision-making

Collaborate with IT and Data teams to ensure seamless integration of commercial tech stack

Develop real-time dashboards, KPIs, and business insights to support field effectiveness and coaching

Lead regular field team performance reviews in partnership with Commercial and Sales leadership

Own field communications strategy to ensure consistent messaging and feedback flow

Lead cross-functional readiness efforts for launch, including alignment across Sales, Market Access, Supply Chain, Finance, Regulatory, and Medical Affairs

Establish launch execution dashboards and readiness checklists to track field and supply pre- and post-launch capabilities

Coordinate internal and external readiness reviews with executive leadership and operational teams

Develop commercial performance dashboards and field insights reports that support decision-making and strategic agility

Translate data into actionable insights for sales management and executive leadership

Qualification

Commercial operationsCRM systemsSupply chain logisticsField enablementIncentive compensation designProject managementAnalytical skillsCommunication skillsProblem-solving skillsAttention to detailTeam collaboration

Required

Bachelor's degree required

Minimum of 15 years of experience in biotech/pharma, including leadership roles in commercial operations, field enablement, and/or supply chain logistics

Proven track record of building field infrastructure and operational models to support new product launches

Experience with commercial supply chain operations, including 3PL partnerships, specialty distribution, and demand planning

Deep expertise in CRM systems (Veeva or Salesforce preferred), incentive compensation design, and field reporting tools

Strong understanding of U.S. commercial models, specialty product distribution, and launch best practices

Comfortable in fast-paced, ambiguous environments with the ability to prioritize and drive results

Excellent analytical, communication, and problem-solving skills

Strong project management acumen with attention to detail and deadlines