L & S Electric, Inc. · 1 day ago
Drives Technical Support Specialist
Minneapolis, MN
Full-time
Onsite
Mid, Senior Level
$25/hr - $28/hr
5+ years expL & S Electric, Inc. is a certified "Great Place to Work" for the fourth consecutive year, seeking a Drives Technical Support Specialist. The role involves selling Variable Frequency Drives, providing technical support to customers, and assisting the sales team with technical inquiries and project coordination.
Industrial Automation
No H1B
Responsibilities
Outbound calling/selling to new and existing customers
Handle customer calls for electric motors, controls, drives, and accessories
Review technical specifications and quote accordingly, both over the phone and on-site
Assist customers with technical questions on Variable Frequency Drives both on the phone and at customer sites
Attend training courses required to become an L&S drive expert
Coordinate large projects to ensure technical requirements are met
Checks stock and enter orders in the system
Contact suppliers for price and delivery times
Quote customers – both verbal and formal quotes
Call on customers with outside sales representatives or independently
Follow up with customers and suppliers on quotations and orders
Expedite orders with suppliers
Maintain daily CRM system
Enter purchase orders with suppliers
Manage freight expenses on a per order basis
Review inventory levels based on customer needs
Work in customer portals
Attend internal and external training
All other duties as assigned by supervisor
Qualification
Required
Minimum of 5 years inside sales experience
Familiar with electric motors, drives, and controls
Minimum 2 year technical degree or equivalent experience and aptitude
Excellent customer service skills
Willingness to make outbound sales calls
Proficient in Microsoft Office products
Knowledge of and able to use proper phone etiquette
Above average communication skills (oral, written)
Computer literate; above average keyboard skills
Able to interact with people in a professional manner
Ability to multi-task
Fluent in English (verbal, written)
75% travel in MN and WI visiting customers
Able to wear PPE when in shop environment
Observe all safety requirements
Benefits
Health First: Medical, dental, and vision coverage for you and your family.
Peace of Mind: Company-paid short-term disability and life insurance.
Financial Well-being: 401(k) with generous match.
Time to Recharge: 3 weeks PTO, 7 paid holidays, plus volunteer time off.
Your Tools, On Us: Safety glasses and shoe programs.
More Than a Paycheck: Performance-based bonus opportunities.
Support When You Need It: Employee Assistance Program at no cost.
Company
L & S Electric, Inc.
L&S offers legendary service to customers who produce power or use it to drive their business.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeremy Lewitzke
President & CEO
Company data provided by crunchbase