Compucom Staffing ยท 1 day ago
Level 3 MIT/WinClient Touch Services Technician
Hillsboro, OR
Full-time
Onsite
Mid Level
$18/hr - $23/hr
3+ years expCompucom Staffing is a company that offers IT staffing services and solutions. They are currently seeking a qualified Level 3 MIT/WinClient Touch Services Technician to provide end-user support and maintain factory computing hardware, including WinClient systems and ROC workstations.
ConsultingDeliveryInformation TechnologyStaffing Agency
No H1B
Responsibilities
Troubleshoot and repair factory computing hardware and software issues on WinClient systems and ROC workstations
Perform system-level, module-level, and component-level diagnostics
Support Windows-based imaging, configuration, and deployment
Interface with IT Networks, Windows teams, GOS Service Desk, and PI to diagnose and resolve complex technical issues
Assist with parts management (ordering, stocking, forecasting, and disposal of used equipment)
Provide timely updates and maintain strong communication with customers and technical teams
Prioritize and manage multiple factory support tasks simultaneously
Maintain required documentation for repairs, replacements, and equipment tracking
Support factory sustaining activities and project-based assignments
Work in a cleanroom environment as needed
Qualification
Required
Minimum 3 to 5+ years of hands-on technical support experience
Experience with Windows imaging and deployment
Intermediate-level Windows OS troubleshooting skills (Windows 7, 8, and 10)
Ability to lift up to 35 lbs. independently
Ability to stand, walk, sit, crawl, or kneel for extended periods
Strong customer service orientation and excellent verbal/written communication skills
Proficiency with Microsoft Office applications (Outlook, Excel, Word)
Preferred
Cleanroom experience preferred but not required
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 6 days annually)
Paid time off (minimum of 10 days annually)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
Company
Compucom Staffing
Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase