Operation Smile · 6 hours ago
Marketing Operations Manager
Virginia Beach, VA
Full-time
Hybrid
Mid, Senior Level
$71K/yr - $82K/yr
5+ years expOperation Smile is a global nonprofit organization dedicated to providing essential medical care to children. The Marketing Operations Manager plays a pivotal role in supporting the marketing and communications team by ensuring that marketing initiatives are executed efficiently through project management, budget oversight, and cross-functional collaboration.
Health CareMedicalNon Profit
Responsibilities
Lead end-to-end project management for global marketing initiatives, ensuring deliverables meet deadlines, stay within scope, and align with organizational strategy
Develop, implement, and optimize workflows, processes, and tools to increase efficiency and consistency across the global marketing function
Maintain project trackers, timelines, and reporting dashboards to provide visibility into campaign progress and performance
Coordinate cross-functional projects involving marketing, communications, fundraising, and program teams
Manage the global marketing budget in partnership with finance and leadership
Track expenses, process invoices, and ensure accurate and timely financial reconciliation
Provide regular budget reports and forecasts to leadership, ensuring resources are allocated effectively
Partner with vendors and agencies to manage contracts, scopes of work, and billing
Act as a liaison between marketing and internal teams (programs, development, digital, communications, operations) to ensure alignment and smooth execution of initiatives
Support regional and local marketing teams in tailoring global strategies for local implementation while maintaining brand and message consistency
Facilitate regular communication and knowledge sharing across global marketing colleagues
Develop and maintain systems to track marketing KPIs, campaign outcomes, and operational efficiency
Support reporting and analysis to inform decision-making and drive continuous improvement
Ensure proper adoption and use of marketing platforms, tools, and CRM systems
Qualification
Required
Bachelor's degree in Marketing, Communications, Business Administration, or related field required
5+ years of experience in marketing operations, project management, or a related role; non-profit or global organization experience strongly preferred
Demonstrated success managing marketing budgets, processes, and systems
Proven ability to collaborate across functions and engage stakeholders at all levels
Exceptional project management and organizational skills
Strong analytical and financial management skills with high attention to detail
Process-driven mindset with the ability to design and implement scalable workflows
Excellent communication and interpersonal skills, with cultural sensitivity in a global environment
Ability to thrive in a fast-paced, matrixed organization and manage multiple priorities simultaneously
Mission-driven and passionate about advancing global health impact
Highly collaborative, with strong relationship-building skills
Flexible, agile, and adaptable to changing priorities and diverse teams
Proactive problem-solver who brings structure, clarity, and accountability to the work
Preferred
Master's degree preferred
Experience with tools such as Asana, Trello, or Monday.com preferred
Benefits
401(k) plan, featuring Safe Harbor and employer matching.
All-in-one health plans! We've got your health, pharmacy, dental, and vision needs covered for you and your loved ones.
100% paid premiums for life and AD&D insurances.
Flexible time off and celebrate with company-paid holidays!
Flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements.
Opportunities to participate in international medical trips, community outreach, and global health initiatives.
Company
Operation Smile
Operation Smile is an international children's medical charity that performs safe.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kathy Magee
Co-founder, President & CEO
William P. Magee, Jr., DDS, MD
CEO Emeritus
Recent News
2025-11-20
Company data provided by crunchbase