CCC Intelligent Solutions · 3 hours ago
Parts Implementation Specialist
United States
Full-time
Remote
Entry, Mid Level
$57K/yr - $67K/yr
2+ years expCCC Intelligent Solutions Inc. is a leading cloud platform for the insurance economy, creating intelligent experiences for various stakeholders. The Parts Implementation Specialist will provide product training, technical support, and performance reviews to parts suppliers, ensuring optimal performance and customer satisfaction through effective issue resolution and management.
Artificial Intelligence (AI)Cloud Data ServicesInformation TechnologyInsuranceInsurTechSaaSSoftwareTechnical Support
Responsibilities
Manage issues and resolution pertaining to electronic parts integration and parts supplier inventory submissions
Analyze parts inventory submission activities and practices to continuously improve parts inventory availability, descriptions, pricing, and delivery coverage area
Troubleshoot, diagnose, and resolve cases that are focused on product functionality, connectivity, and product failure for parts inventory submission solutions
Manage supplier relationship, quality and delivery within the parts inventory program for the CCC ONE network
Identify trends/patterns of recurring issues, notifying the appropriate functional groups
Analyze, identify, and recommend corrective actions to ensure problem resolution and overall customer satisfaction
Establish electronic procurement connectivity between supplier and repair facility
Facilitate bi-annual supplier performance reviews and provide progress reports to management
Develop and execute client related account service plans that are consistent with short-range and long-range measurable objectives
Qualification
Required
Bachelor's degree or equivalent experience required
2+ years' work experience in technical / product support, product implementation, or similar capacity
Prior XML experience/ familiarity required
Ability to pick up new technology, software quickly
Demonstrate strong communication & presentation skills
Knowledge of advanced use of Microsoft Office
Preferred
Experience working in the automotive market preferred
Benefits
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
Company
CCC Intelligent Solutions
CCC Intelligent Solutions is a SaaS platform that offers digital and data services for the insurance and automotive industries.
1001-5000 employees
H1B Sponsorship
CCC Intelligent Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (69)
2024 (48)
2023 (71)
2022 (79)
2021 (30)
Funding
Current Stage
Public CompanyTotal Funding
$2.34B2025-11-05Post Ipo Secondary· $290.9M
2025-08-05Post Ipo Secondary· $296.7M
2025-02-27Post Ipo Secondary· $433.7M
Leadership Team
Brian Herb
Chief Financial Officer and Chief Administrative Officer
Christy Harris
Chief Human Resources Officer, Senior Vice President
Recent News
2026-01-09
2026-01-09
2026-01-08
Company data provided by crunchbase