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Orita · 1 week ago

Senior Partner Manager, Agency

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

Orita is a company that builds AI customer segments for major brands, helping them improve customer engagement and retention. They are seeking a Senior Partner Manager focused on Agencies to manage multiple agency portfolios, close sales opportunities, and enable agencies to effectively use Orita's services.

Software

Responsibilities

Manage a book of business of multiple agency portfolios, coordinating across agencies and our shared brand clients to deliver exceptional results

Directly close sales opportunities with agencies

Scale agency enablement

Enable our agencies to be super-users of Orita

Work closely with our Customer Success and Sales organizations to ensure customer experiences and transitions are seamless

Act as a strategic advisor to partners looking to improve or optimize their marketing channels through email, SMS, and Direct Mail campaigns

Become a product expert, and work closely with our product teams to create feedback loops from agencies (And their clients) that impact product roadmap

Create and carry-out Quarterly Business Reviews for agencies, sharing progress, collecting feedback and identifying gaps

Actively participate in the inevitable iterations, re-dos, collateral updates, and experiments surrounding how we serve our agencies and customers, whatever it may be

Iterate, iterate, iterate!

Qualification

Partner managementKlaviyo platformRetention marketingMartech experiencePaid media experienceAnalytical mindsetFast learnerCross-functional collaborationOrganization skillsAdaptability

Required

You've managed partnerships with eCommerce retention agencies or have worked at a retention marketing agency, and understand everything from strategy to execution within the Klaviyo platform

You're a builder, and have experience operationalizing work. You've owned new initiatives and helped your business build in a more efficient and effective way

At least 3 years of partner management experience

Direct experience managing a book of business. You have met or exceeded quota and additional performance metrics

You have strong organization skills, and the proven ability to manage a high volume of partners

Events and dinners are fun, not a chore

You're comfortable navigating ambiguity. You know where we need to go, but recognize it won't always be a straight path to get there

You have an analytical mindset. You'll manipulate and analyze data to clearly identify performance, where we are succeeding, and what red flags we need to resolve

You have experience collaborating cross-functionally with business partners. You work well with others to drive initiatives forward

You have experience in a sales role

You learn fast

You live in New York City or are very excited to get there, regularly and live a drive or train ride away