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Interfaith Community Services · 1 day ago

Donor Database Associate

Escondido, CA

Full-time

Onsite

Entry Level

$22.64/hr - $25.97/hr

1+ years exp

Interfaith Community Services is a nonprofit organization dedicated to empowering individuals and families in need. The Donor Database Associate will support fundraising and volunteer engagement efforts by maintaining donor and volunteer data, processing donations, and generating reports.

Non ProfitSocial

Responsibilities

Learn and effectively utilize donor and volunteer database systems; participate in ongoing training and continuing education to maintain and enhance system proficiency

Track, process, and maintain accurate records of all gifts, including checks, credit cards, online donations, matching gifts, recurring contributions, planned gifts, entity records, electronic fund transfers, stock and brokerage transactions, in-kind gifts, vehicle donations, and payroll deductions

Process donations and enter gifts into the database in a timely and accurate manner; prepare and distribute memorial and in-honor acknowledgments

Provide backup support for donor database management by ensuring data integrity, including de-duplication, correcting data entry errors, standardizing formatting, maintaining donor contact information and giving histories, coordinating with the volunteer database, reconciling financial records, and processing National Change of Address (NCOA) updates

Generate lists and prepare donor, volunteer, and general reports from database systems to support analysis, communications, and mailings

Assist with mailings, including direct mail campaigns, acknowledgments, and event invitations

Draft and distribute multipurpose and monthly thank-you letters, requested acknowledgments, and annual giving summaries; complete additional correspondence as needed

Collaborate with finance and development staff to ensure accuracy, completeness, and reconciliation of donor data and funds raised

In collaboration with the supervisor, initiate and follow up on contact with prospects and donors, as appropriate

Perform other related duties as assigned

Qualification

Database management systemBlackbaud database productsMicrosoft Office proficiencyData integrity managementEffective communicationOrganizational skillsTeam collaborationConfidentiality maintenance

Required

High School Diploma or equivalent

1+ years of experience utilizing a data base management system

Ability to establish and maintain appropriate professional boundaries with clients, donors, and colleagues in accordance with organizational policies

Knowledge of, or ability to learn, Blackbaud database products and related information systems

Ability to accurately manage and process large volumes of detailed information

Effective written and verbal communication skills, including proficiency in spelling and grammar

Strong organizational skills and attention to detail necessary to perform essential job functions

Ability to manage multiple tasks and deadlines using sound judgment to meet established expectations

Ability to work effectively as part of a collaborative team

Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, or the ability to acquire such proficiency

Ability to communicate effectively with individuals from diverse backgrounds and maintain positive working relationships at all levels of the organization

Ability to perform job duties in a professional, cooperative, and timely manner

Ability to maintain confidentiality of sensitive client, donor, and employee information in accordance with applicable laws and organizational policies

Ability to prioritize, organize, and complete work assignments efficiently and accurately

Ability to work independently with appropriate supervision

Ability to identify routine problems and apply appropriate solutions consistent with job responsibilities