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Central Maine Healthcare · 2 days ago

Behavioral Health Clinical Team Lead

Lewiston, ME

Full-time

Onsite

Senior Level

Central Maine Healthcare is seeking a Behavioral Health Clinical Team Lead to oversee the day-to-day management of the Integrated Behavioral Health Department at the Family Medicine Residency program. The role involves clinical supervision of clinicians, managing workflows, and providing direct patient care in individual and group settings.

Health Care

Responsibilities

Clinical supervision of full-time clinicians and trainees when appropriate

Providing support and direction to the clinical and clerical staff regarding behavioral health workflows and scheduling needs

Managing the referral queue, and being a primary point of contact for other system departments

Coordinate the care management activities across the Opioid Health Home, ensure that there is a current Plan of Care/ITP for each member, and ensure that there is appropriate supervision of the Recovery Coach

The Behavioral Health Clinical Team Lead shall spend 50% of their time providing clinical services to the patient population of Family Medicine Residency to include individual and group psychotherapy and substance use treatment

Evaluates referrals to Behavioral Health for appropriateness for services and provides recommendations for alternative referral sources if the patient is not a good candidate for in-house services

Utilizes a Brief Intervention Model of care delivery

For patients enrolled in Behavioral Health services, conducts appropriate holistic assessments of needs and continuous reassessment of progress towards goals, using objective metrics

Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors

Maintains current knowledge of resources available within the community

Communicates with outpatient physician regarding social service needs of the patient

Maintains supply of resource materials to be distributed to patients when needed

Is able to obtain other resources as needed

Communicates with family members and caretakers regarding the needs of the patient and anticipated plans as appropriate

Treats patients and their families with respect and dignity

Identifies and addresses psychosocial needs of patients and family

Interacts professionally with patient/family and involves patient/family in the formation of the plan of care

Accurately determines type of assistance/setting/resources necessary for the patient/family and provides appropriate resources/assistance/list of facilities

Provide counseling related to opioid dependency and individual or group substance use disorder outpatient therapy for OHH members

Provide behavioral health expertise and contributes to care planning, assessment of individual care needs, and identification of and connection to behavioral health services for all OHH members

Partner with Clinic and System Leadership related to operations and workflow support of the Behavioral Health team (e.g., workflow optimization, scheduling needs, ordering supplies, team member timecards, etc.)

Partner with Clinic and System Leadership related to financial oversight and management of grant-funded Behavioral Health and Addiction Medicine programmatic activities (e.g., tracking outcomes)

Partner with Clinical Leadership and System-based Behavioral Health Leadership to identify, monitor, and optimize Key Performance Indicators designed to improve Behavioral Health quality (e.g., visit volume targets, denials management, etc.)

Communicates appropriately and clearly to physicians, staff and administrative team

Demonstrates an ability to be flexible, organized and function under stressful situations

Maintains a good working relationship with the outpatient clinic staff and the community

Interacts with all individuals in a consistent manner, providing attention, support, and assistance to foster an environment of exceptional personal service

Contributes to a positive learning and teaching environment for students and residents by participating formal educational activities as requested, providing feedback in the context of clinical care, and being open for questions and consultation

Manages and operates equipment safely and correctly

Maintains regulatory requirements

Complies with all organizational policies regarding ethical business practices

Maintains confidentiality of information at all times

Maintains a safe work environment and performs duties of the position in a manner consistent with ensuring the safety of self and others

Qualification

LCSWLCPCLMFTAlcoholDrug EducationBehavioral Health ExpertisePatient EngagementResilienceTeam CollaborationCommunication SkillsFlexibility

Required

LCSW, Licensed Master Social Worker – Conditional Clinical (LMSW-CC), LCPC, Licensed Clinical Professional Counselor – Conditional (LCPC-C), or Licensed Marriage and Family Therapist (LMFT) or Licensed Marriage and Family Therapist – Conditional (LMFT-C)

Completed a minimum of sixty (60) hours of alcohol and drug education within the last five (5) years

Who, within a maximum of five (5) years of initiating service delivery for OHH services, has completed sixty (60) hours of alcohol and drug education

Ability to engage patients and team members utilizing the CMH Experience Standards

Demonstrated ability to direct and triage in a highly fluid dynamic operational environment

Ability to collaborate with all layers of the management/ administration team