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Texas Regional Bank · 1 week ago

Business Analyst - Dallas, TX

DFW Metroplex

Full-time

Onsite

Mid Level

3+ years exp

Texas Regional Bank is seeking a Business Analyst to serve as a strategic partner across the institution, focusing on improving efficiency and enhancing customer and employee experiences. This role involves owning projects from initiation through completion, collaborating with various stakeholders, and supporting both software development and non-software solutions to drive operational excellence.

FinanceFinancial ServicesWealth Management

Growth Opportunities

Responsibilities

Own projects from initiation through completion, serving as both Project Manager and Business Analysts for process improvement and software development initiatives, ensuring alignment to institutional priorities

Build strong relationships with business leaders and staff across departments to understand business needs and operational challenges

Facilitate structured discovery sessions and workshops to capture workflows, pain points, risks, and opportunities

Serve as a primary liaison between the business and technical delivery teams

Translate business needs into clear and actionable artifacts, including: Business requirements, Functional requirements, User stories and acceptance criteria, Process maps, workflow diagrams, and use cases, Data requirements and reporting needs

Define scope, objectives, success measures, and non-functional requirements (security, audit, compliance, performance)

Collaborate with PMO Leadership to ensure requirements align with scope, schedule, and deliverables

Work with internal development teams, third-party vendors, and IT stakeholders to ensure shared understanding of requirements and intended outcomes

Coordinate and support user acceptance testing (UAT), including test case development, validation, and issue triage

Validate that delivered solutions meet stakeholder requirements and are ready for production adoption

Analyze current-state workflows and recommend optimized future-state processes

Identify opportunities for automation and streamlining, such as: Workflow automation and approvals, Data integration and reduction of manual entry, Reporting improvements, Standardization of operational processes

Recommend non-software improvements when appropriate, including policy updates, process redesign, controls, and training

Produce clear and consistent documentation tailored to both technical and business audiences

Provide regular status updates and progress summaries to stakeholders and PMO leadership

Support change management activities such as training materials, job aids, internal communication, and adoption tracking

Ensure solutions align with internal controls, regulatory expectations, audit requirements, and security standards

Identify risks and dependencies early and document and communicate them clearly

Participate in governance processes such as project intake, business case development, and prioritization

Support and promote the Bank vision, mission and core values, organizational structure and policies and procedures

Remain highly focused, able to rapidly determine key priorities, clearly communicate the priorities and ensure resources are properly aligned

Work under high pressure situations in a stressful atmosphere while remaining composed

Provide a strong, compassionate and visible leadership, which fosters positive attitudes and trust among employees, customers, and prospects

Comply with federal and state regulations as well as all established Bank policies and procedures

Other duties as assigned

Qualification

Business AnalysisProcess ImprovementSoftware DevelopmentRequirements GatheringAnalytical SkillsDocumentation SkillsInterpersonal SkillsFacilitation SkillsCommunication SkillsOrganizational Skills