H-E-B ยท 3 days ago
Senior Digital Program Manager (Austin, San Antonio or Dallas)
Austin, TX
Full-time
Onsite
Senior Level
7+ years expH-E-B is a leading innovator in technology, and they are seeking a Senior Digital Program Manager to provide strategic guidance to project teams and oversee operations progress. This role involves managing vendor relationships and ensuring successful program outcomes while mentoring lower-level professionals.
Retail
Responsibilities
Provides innovative, creative input to business strategy from ground zero; ensures solutions that satisfy enterprise-wide end-to-end business needs, working with a combination of people, process, and / or technology
Addresses strategic goals / problems identified by the business that result in business value; decides on suitable strategies and objectives
Serves as owner of medium sized set of related digital programs; participates in all aspects of assigned programs (planning, budgeting, staffing); analyzes program effectiveness; defines / tracks program success metrics
Creates / maintains program strategies, solutions, and roadmaps; ensures alignment across related roadmaps and the company's strategic goals. Plans the program in detail, oversees completion of and alignment to the component project plans, documents dependencies, and works with resource managers to acquire and schedule resources
Proficient at initiating, planning, and implementing large scale and complex multi-year projects (or oversee multiple small to medium projects) utilizing company methodologies, practices, requirements spanning one or more technical domains
Stays accountable for program success, from inception to delivery; accomplished via cross-functional collaboration and coordination with engineering, design, product management, project management, business partners, software suppliers, and outside consultant resources
Serves as an expert consultant with a keen understanding of market trends, potential solutions, and impacts to other areas of the organization; applies domain expertise and flexes existing processes to maximize outcomes or solutions
Proficient at tracking critical risks and dependencies between project teams, Partners, vendors and other third parties and effectively influences successful dependency resolutions
Collaborates with stakeholders' company-wide to understand business needs from multiple perspectives; focuses on continuous program improvement as business evolves. Manages, accurately documents, and communicates program status and/or roll-up reporting to management and stakeholders on a regular basis
Proficiently manages program stakeholders across the business; Controls program quality and success by actively managing issues, the decision process, assessing risks, initiating, and tracking change requests, adding velocity, quality, meeting schedule, deadlines for deliverables, financial planning, and timely completion of program deliverables
Proficient in analyzing and organizing data; builds analyses to understand financial impact of business needs, proposed solutions
Proficient in leveraging established / standardized Program reporting, processes, and standards, sharing organization wide
Serves as an owner for programs crossing multiple business verticals; may execute programs depending on scale and size of work; participates in all aspects of assigned programs (planning, budgeting, staffing); analyzes program effectiveness; construct methods / metrics to identify team successes and failures
Collaborates with the business to build proposals / produce ROI financials plans for executive approval prior to initiating programs
Experience in program governance to keep multiple projects on track and aligned to the appropriate methodologies (i.e., Agile / Lean)
Strong experience in managing custom and packaged / SaaS vendor (i.e., AWS, ServiceNow) projects
Qualification
Required
7+ years of experience
A bachelor's degree or comparable formal training, certification, or work experience
7+ years of experience as a Program Manager or experience managing 10-15 medium to complex projects
7+ years of experience leading / influencing others in developing and aligning on vision and strategy
Experience leading cross-functional technical teams
Experience leading multi-year strategic initiatives
Working experience in a retail environment is ideal
Comprehensive knowledge of performance / process evaluation, change management, project / program management principles and methodologies
Strong understanding of technologies and processes related to technical implementation such as data lake, data warehouses, reporting tools, master data or data management
Working knowledge of program / project management software (e.g., Jira, Confluence, Basecamp, MS Project)
Advanced project management skills and experience managing large and complex projects / programs
Advanced leadership and management skills
Advanced analytical and problem-solving skills
Strong Agile / Lean skills and ability to align deliverable structure and content to the framework
Strong negotiating and influencing skills
Strong verbal / written communication skills
Ability to manage multiple, simultaneous priorities and shift focus between projects while making tradeoff decisions and clearly articulating impact of those decisions
Ability to build / maintain collaborative relationships
Ability to execute strategy and track progress against goals
Ability to develop and mentor others and support professional development
Ability to make independent decisions in ambiguous and complex areas based on analysis, experience, and judgement
Work collaboratively in a fast-paced, deadline-driven environment
Work extended hours
Company
H-E-B
H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.
10001+ employees
H1B Sponsorship
H-E-B has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (47)
2024 (27)
2023 (57)
2022 (40)
2021 (28)
2020 (37)
Funding
Current Stage
Late StageLeadership Team
Jason L.
President & Chief Operating Officer @ Favor Delivery
Roxanne Orsak
Chief Operating Officer
Recent News
2023-12-26
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