CHIPD · 1 week ago
Administrator and Customer Experience Representative
CHIPD is seeking an Administrator and Customer Experience Representative to coordinate administrative functions and sales support processes. The role involves overseeing terminal installations, reviewing sales account paperwork, ensuring PCI compliance, and maintaining office organization while focusing on customer retention.
Responsibilities
Oversee terminal installations/deployments
Review completeness, approve & submit sales account paperwork
PCI Compliance
Office Organization
Customer Retention
Qualification
Required
Happy, Positive and takes initiative
Must possess excellent phone and verbal communication skills
Must be Organized
Proficient with Administrative software (MS Word, PowerPoint, Excel, …)
Sales support experience
Capacity to communicate limited technical/product information to both a technical and nontechnical audience
Strong sense of customer service