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Allstate · 1 day ago

Claims Investigative Specialist

United States

Full-time

Remote

Mid Level

$50K/yr - $104K/yr

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. The Investigative Specialist will work through interesting and unique claims files to verify the validity of the claims and investigate and confirm the facts of loss for automobile accidents.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

No H1B

Responsibilities

Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Determines subrogation or fraud potential and how to handle

Identifies customer needs and works to meet those needs using appropriate customer service skills

Recognizes and identifies body parts of a vehicle and understanding of other potential property damage

For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

Qualification

Claims InvestigationInsurance Policy KnowledgeSubrogation HandlingCustomer Service SkillsAttention to Detail