This job has closed.

Walmart Canada · 1 week ago

Optical Lab Customer Service Associate 1st Shift (M-F 9am-5pm)

Crawfordsville, IN

Full-time

Onsite

New Grad, Entry Level

$18.35/hr - $20.85/hr

Walmart Canada is seeking an Optical Lab Customer Service Associate to join their team. The role involves responding to shipment-related issues, providing operational support, and communicating effectively with customers and suppliers.

DeliveryRetailShopping

Responsibilities

Respond to shipmentrelated issues and requests received from stores by answering incoming calls emails and faxes identifying appropriate response to issue or discrepancy for example claims mislabels responding to or forwarding issue to correct location and preparing and maintaining reports logs and other paperwork for example time at station late job

Provide operational support by troubleshooting problem orders and physically locating and tracking movement of product through facility

Prepare and record all productsorders filled by outside optical labs by matching products to work orders recording orders in Optifact system creating order packing slips and packaging and shipping orders

Communicate with Customers suppliers and other WalMart associates verbally and in writing

Respect the Individual Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent

Respect the Individual Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence

Respect the Individual Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments

Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us

Act with Integrity Acts in a selfless manner and is consistently humble selfaware honest fair and transparent

Serve our Customers and Members Delivers results while putting the customer first

Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders

Strive for Excellence Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience

Strive for Excellence Drives continuous improvements is open to and uses new technologies and skills and supports others through change

Qualification

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.