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Touchmark · 5 days ago

Human Resources Director of Employee Relations

Beaverton, OR

Full-time

Onsite

Director/Executive

7+ years exp

Touchmark is a mission-based, values-driven senior living and hospitality company dedicated to enriching the lives of residents. The Human Resources Director of Employee Relations will oversee HR operations, manage employee relations, and ensure compliance with laws while aligning HR practices with business objectives.

Assisted LivingElder CareHealth CareHome Health CareNursing and Residential CareRetirementService IndustryWellness

Responsibilities

Model the Touchmark Values in decision-making and in interactions with team members, applicants, residents, and guests

Ensure the communities adhere to the Touchmark Operational Standards in HR, HR initiatives, and emerging HR best practices. Ensure standards are communicated, implemented, and monitored

Drive a culture of active recruiting that inspires team members at every level to network and bring in talented individuals with whom our values will resonate

Conduct a continuing review of all existing HR policies, programs, and practices to keep management informed of new developments, legal precedents, and potential risk exposure

Provide counsel to community HR staff and executive directors regarding employee disciplinary actions to minimize risk and exposure for liability

Serve as Dispute Resolution Plan administrator to resolve complaints brought to the central office by team members

Serve as lead negotiator representing Touchmark in collective bargaining

Manage FMLA, OFLA, ADA, unemployment, and workers’ comp claims and return to work for Central Office team members to minimize risk and exposure for liability

Assess, review, and make recommendations regarding the need for management training to address organizational needs. Develop and implement approved training programs

Oversee the use of site HR consultants, training specialists, labor counsel, and other outside sources. Collaborate with the VP of HR to negotiate appropriate contracts

Qualification

PHR certificationSPHR certificationHR management systemsEmployee relations strategiesFederal employment lawsState employment lawsCollective bargainingLeadership skillsPresentation skillsTeam management

Required

Bachelor's degree in business administration, human resources management, or a related field

Current PHR, SPHR, SHRM-CP, or SHRM-SCP certification required

HR generalist background with a minimum 7+ years of applicable experience providing effective senior-level leadership in human resources management in a similar setting with direct people management experience

Minimum 5 + years of experience designing and implementing HR management systems and processes

Proven success in HR leadership including building culture, employee relations strategies, collective bargaining, strategic management, and developing tools to measure HR effectiveness

Extensive knowledge of federal, state, and local employment laws and regulations for all Touchmark states

Effective leadership and management skills including leading training and presentations for various audiences both large and small

Ability and willingness to travel as needed to effectively perform job duties