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Best Plumbing Supply · 2 days ago

Commercial Estimator

Weinstein Supply, 250 Hamilton Street, Allentown, Pennsylvania, United States of America

Full-time

Onsite

Entry Level

1+ years exp

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. They are seeking a Commercial Estimator to meet sales targets, process sales orders, and assist customers while building lasting relationships with them.

Consumer GoodsE-CommerceReal Estate

Responsibilities

Meet or exceed the sales targets established by your Manager

Work with the Profit Center Manager to establish revenue and margin targets

Accurately process Sales Orders and Bids generated through telephone sales transactions

Assist customers who pick up their order at our Profit Center

Find innovative ways to grow sales with existing customers and become their trusted advisor

Generate sales leads that develop into new customers

Identify opportunities for value-added services and articulate our solutions

Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction

Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team

Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk

Successfully complete required safety and compliance training programs as assigned

Perform other reasonably related duties as assigned by immediate supervisor and other management as required

Qualification

Customer serviceInside salesProduct knowledgeMicrosoft OfficeMathematical skillsLearning computer systemsCommunication skillsTeamworkProblem-solving

Required

1 year of experience in customer service or inside sales; contractor sales preferred

Knowledge of products sold in the Profit Center preferred

Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data

Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills

Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell

Build influential relationships and trust with customers and vendors through open and interactive communication

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale

Be able to build positive working relationships and inspire teamwork with co-workers

Be able to learn and operate the computer related systems used to process orders

Be able to learn to operate warehouse material-handling equipment

Read, write, speak, and understand English

Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals