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Rosie’s Gaming and Colonial Downs · 1 day ago

Gaming Technician

Richmond, VA

Full-time

Onsite

Entry Level

$20/hr - $20/hr

2+ years exp

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia. The Gaming Technician is responsible for monitoring the performance of electronic gaming devices, ensuring they are operable and in good repair, and conducting repairs and modifications as necessary.

Racing

Responsibilities

Repairs and modifies components, electric systems and peripherals of the gaming machines and kiosks

Maintains the electronic components, systems, and peripherals of gaming machines

Ensures compliance with approved procedures for the HHR areas in a professional manner

Configures HHR machines to meet manufacturers and regulatory agency specifications

Removes, moves, installs and/or upgrades HHR machines

Maintains an inventory of parts for the HHR machines

Proactive in monitoring and tracking the HHR machine malfunctions, the cause, the repair, and the parts involved

Tracks and records all test money usage and testing results

Notifies shift supervisor of irregularities in guests’ play

Effectively handles guest concerns and requests

Acts in the capacity of other positions on an as needed basis

Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations

Has knowledge of all HHR machines on the gaming floor and can determine proper payouts

Protects company assets by adhering to company policies and all state and regulatory compliance including Internal Controls Policies and Procedures, The Responsible Gaming Plan and Title 31

Must be able to read gaming floor glass and pay table information and be able to recall vital game histories

Knowledgeable of all Virginia Racing Commission rules and regulations

Ensures that all HHR machines are functioning properly and are available for play of guests

Maintains knowledge of gaming laws/racing regulations, and company policies to ensure adherence to all safety protocols and procedures

Performs other related duties as assigned

Qualification

HHR Technician experienceA+ CertificationGaming regulationsPC skillsCommunication skillsTime management skills

Required

Excellent verbal and written communication skills

Excellent PC skills and a working knowledge of word processors and spreadsheets

Excellent time management skills with the ability to work independently

Knowledge of gaming regulations, compliance requirements, and best practices

High School Diploma or equivalent

Two (2) years' experience as an HHR Technician/Bench Technician with A+ Certification preferred

Must obtain and maintain a valid racing license

The Team Member will be required to stand and walk the duration of the shift

While performing the duties of this job, the Team Member is frequently required to stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear

The Team Member may be required to lift up to 50 pounds to include maneuvering up to 80 pounds

The Team Member may be required to work long hours, including nights, weekends, and holidays

The noise level in the work environment is usually moderate to loud

The work environment may vary in levels of crowds, noise, flashing lights, and secondhand smoke, depending on the assigned station and guest volume