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Landmark Credit Union · 1 week ago

Mortgage Loan Servicing Specialist

555 S Executive Dr, Brookfield, WI 53005, USA

Full-time

Onsite

Entry Level

1+ years exp

Landmark Credit Union is committed to putting people first and fostering a collaborative culture. The Mortgage Loan Servicing Specialist will perform specialized tasks related to loan servicing, assisting members and associates with complex loan issues.

Financial Services

Responsibilities

Assists with all areas of the construction loan program, including escrow agreements, communication between title companies, builders and members, record keeping, construction loan setup, completion maintenance and appraisal follow-up

Reviews title policies, files the policies and documents completion in the loan origination system, and researches exceptions found on the policies

Processes the monthly Private Mortgage Insurance (PMI) reconciliation and premium report and handles monthly PMI cancellations and ensures timely completion

Applies various Member Solutions concepts to work out deals, sheriff sales, short sales, deed in lieu, hardship modifications, payment deferrals and legal fee assessments. Submits documentation and claims to the investors, as needed

Monitors real estate tracking programs, including delinquent property tax tracking

Completes the annual tax escrow disbursements, including balancing individual municipalities, posting disbursements, and reviewing discrepancies. Also completes escrow analysis

Prepares and processes modifications, as needed. Adjusts the loan rate, SCRA rate adjustments, and reamortizations

Helps members with Credit Life & Disability, GAP, and Mechanical Breakdown Protection (purchases post booking), cancels post booking, and filing, processing and disbursing claims

Performs required flood tracking processes, including flood change updates, escrow tracking, premium remittance and annual match off

Handles loss draft insurance claims for members including review, project status tracking, and all required follow up

Responsible for several monthly audit reports

Acts as backup to all Mortgage Servicing Representative functions

Performs other duties as assigned

Qualification

Mortgage servicing knowledgeLending experienceCommunication skillsOrganizational skillsIndependent judgmentProblem solving skillsAttention to detailConfidentiality

Required

High school diploma or equivalent and a minimum one year of lending experience at Landmark, or minimum two years of mortgage experience

Demonstrated knowledge of multiple mortgage servicing functions to include title, closing packages, private mortgage insurance, and new loans

Must have experience or be able to gain proficiency in all programs and systems used for this job

Excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently

Must be able to organize work, balance multiple priorities, manage a variety of projects in a fast-paced, flexible work environment with strong attention to detail and within defined deadlines

Must have the ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality

Must develop a thorough understanding of company policies and procedures as they relate to the position. Must comply with all company policies and procedures and all job-related state and federal laws and regulations