Mondelēz International · 1 week ago
Customer Service Coordinator
Wilkes-Barre, PA
Full-time
Hybrid
New Grad, Entry Level
$62K/yr - $85K/yr
0+ years expMondelēz International is a leading company in the snacking industry, and they are seeking a Customer Service Coordinator to manage the order fulfilment process. The role involves balancing supply constraints with service levels, using tools for stock allocation, and managing new product introductions.
Consumer GoodsFood and BeverageFood ProcessingManufacturing
Responsibilities
Manage the order fulfilment process, respecting the customer segment and channel mix
Balance supply constraints and delivery of service levels through cross-functional alignment
Use appropriate tools and processes such as availability checks and stock allocation rules
Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs
Qualification
Required
Good numerical, analytical and logical reasoning skills
Microsoft office applications
High-level of SAP competence
An FMCG/CPG company
A customer-facing role within customer service, logistics or sales
Experience in an order-to-cash environment
Experience in customer service, logistics and sales
Good knowledge of the total supply chain/order-to-cash process
Strong analytical and problem-solving skills
Preferred
Up to 2 Years of work experience including internship & Co-op
Bachelor's degree Preferred (Not Required)
Benefits
Health insurance
Wellness and family support programs
Life and disability insurance
Retirement savings plans
Paid leave programs
Education related programs
Paid holidays
Vacation time
Company
Mondelēz International
Mondelēz International, Inc.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2024-02-21Post Ipo Debt· $1.5B
2001-06-13IPO
Leadership Team
Dirk Van de Put
Chairman & CEO
Rajesh Ramanathan
Senior Vice President - Asia Pacific, Middle East & Africa
Recent News
Food Business News
2026-01-16
2026-01-08
Company data provided by crunchbase