Goodwill of Central Illinois · 2 weeks ago
Full-Time Shopgoodwill Product Specialist
Anderson, IN
Full-time
Onsite
New Grad, Entry Level
$12/hr - $12/hrGoodwill of Central Illinois is seeking a Shopgoodwill Product Specialist to assist the store management team in reaching operational goals. This role involves identifying and forwarding high-value items to the eCommerce facility to support online sales growth.
Retail
Responsibilities
Searches incoming donations for high-value merchandise
Processes and organizes products for eCommerce and in-store showcases
Completes all required training to assist the site in achieving online sales goals
Maximizes online posting percentage while maintaining a high average ticket
Maintains clean and orderly work area
Hits financial goal/budget
Qualification
Required
Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers
Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs
Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world
Technical Knowledge - Has solid knowledge of G Suite, MS Office, databases, and navigation of the internet
Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one's skills. Good retention and ability to apply learning to a future set of parameters
Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets. Adept at effectively prioritizing multiple priorities and is driven to continually improve the results
Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values
Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness
Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds. Can manage frequent exposure to moderate noise and temperature variations
Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus
Preferred
Industry Expertise - Has knowledge of the value of antique and designer products including jewelry, artwork, furniture, dishes, etc. Possesses a refined eye for identifying products that are collectibles. Understands and stays current on marketplace trends. Has a thirst for knowledge and applies it appropriately. Driven to find answers through research and collaboration
Benefits
Corporate wellness program that includes: an Employee Assistance Program (EAP), health coaching and wellness discounts (Weight Watchers, YMCA, etc.)
Discount programs for phone carriers (Verizon, AT&T, etc.) and 20% discount off Goodwill retail stores immediately upon hire
Financial education programs- credit union membership and access to online workshops
Daily pay options available
Company
Goodwill of Central Illinois
Through the sale of donated goods at our stores, Goodwill of Central Illinois is able to fund free programs for the people of central Illinois.
Founded in 1934
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase