Collins Management ยท 6 days ago
Associate Community Association Manager
Walnut Creek, CA
Full-time
Onsite
New Grad, Entry LevelCollins Management is seeking an Associate Community Association Manager to join their Hercules team. This role serves as a vital liaison between Board members, homeowners, and vendors, ensuring the smooth operation of multiple homeowner associations while providing operational support and managing communications.
Association
Hiring Manager
Melanie Malik
Responsibilities
Acting as the first point of contact for homeowners, tenants, and vendors; responding to inquiries within 24 hours
Coordinating service requests, work orders, and managing move-in/move-out schedules
Assisting with Board Packet preparation, attending meetings, and drafting professional meeting minutes
Maintaining accurate digital and physical files, updating access systems, and managing the 'Condo Manager' database
Assisting with site walks and inspections to ensure community standards are met
Qualification
Required
Highly organized professional who thrives in a fast-paced environment
Exceptional Communication: The ability to handle complex conversations with homeowners and Boards with professionalism and empathy
Tech Savviness: Proficiency in Microsoft Office (Word, Excel, Publisher) and Google Workspace
Problem-Solving Skills: The ability to use logic and deductive reasoning to troubleshoot maintenance or administrative issues
Positive Energy: A collaborative attitude that contributes to our team-oriented culture
Service-Oriented: A strong background in customer service with a focus on high-quality standards
Organization: Proven ability to manage time effectively and coordinate complex projects
Preferred
Previous experience in HOA or Property Management
Experience with Condo Manager software
Company
Collins Management
Collins Management Company offers Homeowner Associations full management services including financial, administrative, consultative, and property services.
Founded in 1989
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase