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ICW Group · 6 days ago

Underwriting Assistant Manager, Workers' Compensation

Pleasanton, CA

Full-time

Hybrid

Senior Level

$120K/yr - $202K/yr

5+ years exp

ICW Group is a leading insurance company with over 50 years of experience, focused on transforming the insurance carrier space. The Underwriting Assistant Manager will work alongside the Branch Manager to manage underwriting functions, ensuring compliance with regulations while driving profitability and growth in Workers' Compensation products.

Financial ServicesInsurance

Growth Opportunities

No H1B

Responsibilities

Drives sales and branch operational goals in partnership with the Branch Manager

Develops programs to promote new products, reposition existing products and integrate diverse corporate philosophies to support overall marketing and Underwriting efforts of the branch

Maintains a thorough knowledge of the geographic territory assigned with regard to production sources, competitor activity, and economic and demographic idiosyncrasies

Manages marketing research to help identify opportunities for management, product enhancements, new distribution channels and new geographic markets with growth potential

Leverages current and emerging industry information to enhance team member production and branch operations

Monitors WCIRB/NCCI rulings, forms and coverage changes or updates

Strategically educates self and team on industry related changes such as competitor activities, rating plans, credit and pricing trends

Develops business acumen in the areas of internal organization goals and strategies, leadership skills, sales techniques, negotiation abilities and other related topics to share with assigned team members or branch team members as needed

Directs activities pertaining to industry affairs and trade show events including exhibiting, special events and lead generation follow up

Underwrites assigned branch team members’ Worker’s Compensation accounts, drives assigned team member profitability and manages own profitable book of business

Utilizes high level underwriting authority to effectively price Company’s products

Sells, services and maintains a producer force that can sell and control a profitable and growing book of business. Monitors production and quality of assigned producers

Drives profitable sale of the Company's products including increasing sales of existing products, and the introduction and selling of new products as they are developed

Develops own and assigns out producer groups to improve the quality and quantity of the business we obtain from assigned producers

Prospects and develops new business

Develops and leads a team of Branch WCU professionals

Provides strategic and tactical direction to the Branch Underwriting team. Communicates Mission, Values, and other organization operating principles to direct and indirect reports

Establishes and maintains the overall work cadence and, in partnership with Branch Manager and other LOB leaders, ensures performance and outcomes strive for excellence in delivery and customer experience. Ensures that the entire assigned team is engaged and that leadership practices for the department encourage development, recognition, and retention

Establishes and holds team accountable to and adheres to hiring criteria, on-boarding, and training requirements for incoming staff

Oversees the performance management and development process for team members and performs performance management duties, development planning and coaching for direct reports

Acts as a resource for team members to answer questions and solve complex problems

Assists the Branch Manager during the performance management and development process for assigned team members and regularly assists or completes development planning and coaching for direct reports

Ensures data quality, adherence to LOB guidelines, profitability and other risk-related metrics for self and members of the team

Directly supervises employees within the Workers’ Compensation underwriting branch and carries out supervisory responsibilities in accordance with company policies and applicable laws. These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting performance and salary reviews; rewarding and disciplining employees; addressing complaints and resolving problems; coaching, mentoring, and developing team members to further their skills and knowledge; creating and monitoring development plans; setting performance expectations/goals; forecasting staffing needs and planning for peak times and absences; enforcing department policies and procedures

Qualification

Workers' Compensation underwritingBusiness operations managementCustomer serviceMicrosoft OfficeSales techniquesAnalytical skillsLeadership skillsNegotiation abilities

Required

Bachelor's degree from a four-year college or university required, or equivalent combination of education and work experience in similar positions

Minimum of 5 years of professional experience in insurance underwriting

Working knowledge of Workers' Compensation underwriting operations

Strong experience working with Microsoft Office including Word, Excel and PowerPoint

Ability to read, analyze, and interpret technical journals, financial reports, and legal documents

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

Ability to effectively present information to top management, public groups, and/or boards of directors

Preferred

Minimum 1-2 years of business operations management experience in the property casualty insurance industry preferred

Familiarity with sales or training preferred

Extensive experience providing superior customer service, presenting product related information, and demonstrated ability to influence customers

Benefits

Generous medical, dental, and vision plans

401K retirement plans and company match

Bonus potential for all positions

Paid Time Off

Paid holidays throughout the calendar year

Support you 100%

Company

ICW Group

Glassdoor4.0

ICW Group Insurance Companies is a top-tier, national, multi-line Property & Casualty insurance company, providing comprehensive coverage to safeguard our customers’ world.

Founded in 1972

San Diego, California, USA

1001-5000 employees