Resurgent Capital Services ยท 2 weeks ago
Document Specialist I, Mail Center
Resurgent Capital Services is an industry-leading financial services company focused on innovation and superior service. The Mail Center Document Specialist I is responsible for scanning documents, managing mail processes, and providing electronic customer service support.
Financial Services
Responsibilities
Execute various scanning processes
Execute outgoing USPS Mail process
Execute affidavits process
Execute customer service electronic sort process
Execute various indexing processes
Audit work for completeness prior to scanning and indexing
Responsible for the pick-up delivery of all mail, small packages and scan requests from each floor at the designated mail cabinet locations
Replace Iron Mountain signage on shred bins and ensure each bin is secured with a lock
File/Shelve documents
Qualification
Required
Ability to work in a detail oriented, time sensitive environment
Strong time management skills
Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards
Ability to handle confidential materials in a professional and ethical manner
Excellent communication and interpersonal skills and ability to communicate effectively at all levels in person, by phone, and by email
Exhibit excellence in customer service and the ability to serve others by providing immediate attention to customers entering the DRCM
Ability to review documents for long periods of time and recognize errors
Basic computer skills with the ability to navigate efficiently
High School Diploma or GED required
Preferred
Some experience preferred, but not required
Four-year college degree preferred
Company
Resurgent Capital Services
Resurgent Capital Services is a financial services company that offers domestic and international consumer debt portfolio services.
Funding
Current Stage
Late StageRecent News
2025-03-20
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