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Cypress HCM · 2 weeks ago

Content Operations Coordinator

New York, NY

Contract

Hybrid

New Grad, Entry Level

$40.63/hr - $40.63/hr

Cypress HCM is seeking a Content Operations Coordinator to support their Stock US Content team. The role involves monitoring and troubleshooting content ingestion processes, providing technical support, and optimizing data workflows.

Human ResourcesInformation TechnologyStaffing Agency

Growth Opportunities

Responsibilities

Monitor and troubleshoot content ingestion through the Adobe ingest pipeline (using Splunk and AWS S3)

Review job reports, identify errors, and coordinate with contributor relations on fixes

Report system issues to engineering and assist in testing solutions

Manage AWS S3 storage for assisted uploads

Suggest and support automation opportunities to streamline workflows

Onboard new assisted ingest partners, including AWS S3 configuration and workflow training

Provide daily and ad-hoc ingestion activity reports to partners and internal collaborators

Develop clear documentation and training materials

Deliver technical support for tools and systems that impact content delivery

Gather and analyze data to measure ingest performance across content departments

Troubleshoot issues related to file transfers, transcoding, or automated scripting

Identify and implement process improvements to improve reliability and efficiency

Qualification

AWS S3ExcelJSON/XMLPythonJavaMedia technologyTechnical communicationOrganizational skillsProblem-solving

Required

Experience in media technology, library science, or a similar area at a level equivalent to a degree or comparable experience

Strong technical skills: Excel, AWS (especially S3), JSON/XML, and experience with monitoring machine-generated data

Familiarity with Python and Java

Clear communicator, capable of bridging technical and non-technical discussions with a wide variety of team members

Organized multitasker who thrives under high-volume, high-velocity, deadline-intensive conditions

Curious, adaptable, and eager to solve problems

Bachelor's degree in computer science or a related field, or equivalent experience

Experience supporting technology and asset management systems in digital media

Knowledge of video/image transcoding

Familiarity with creative tools like Photoshop, Illustrator, Premiere, or After Effects

Company

Cypress HCM

Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions.

Founded in 2005

Walnut Creek, California, USA

51-200 employees

http://cypresshcm.com

Funding

Current Stage

Growth Stage

Leadership Team

Mark Lillig

CEO

Philip Oommen

CFO

Company data provided by crunchbase