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Quicken Loans · 1 day ago

Closing Coordinator (Austin, TX)

United States

Full-time

Remote

Entry, Mid Level

$26.45/hr - $50.66/hr

2+ years exp

Quicken Loans, through its subsidiary Rocket Close, is a leading national provider of title insurance and settlement services. As a Closing Coordinator, you will serve as the main point of contact for customers and real estate agents throughout the closing process, ensuring that all contract contingencies are met and delivering excellent customer service.

FinanceFinancial ServicesMortgage

Responsibilities

Interact and correspond as the main point of contact for buyers, sellers, and agents during then the settlement process

Manage each file from start to finish and make sure each team member is completing their workflow

Ensure that the process stays organized and all contract contingencies are being met

Obtain pertinent info from clients and agents for the title department to clear the title

Deliver great customer experience while guiding clients and agents through the closing process

Answer our main phone line, explain title quotes, title insurance, and the settlement process to current and potential clients

Oversee title and closing for all residential projects/clients in your market

Managing assigned tasks for yourself and your support team

Verifying title clearance of assigned files prior to closing

Working with the support team on title defects, issues, as well as a review of all entity documents for sufficiency

Reviewing closing documents prior to and after closing to ensure completeness and accuracy

Ensure the file is balanced before sending to the funding

Ensure that documents for recording are complete and ready to record before sending to post-closing

Qualification

Customer serviceEscrow Officer experienceQualia knowledgeTableau knowledgeWritten communicationVerbal communicationAttention to detailOrganizational skills