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Infracore · 1 day ago

IT Specialist

Indianapolis, IN

Full-time

Onsite

Mid Level

3+ years exp

Infracore is a company that provides end-to-end IT infrastructure support and services for technology-centric companies. They are seeking an IT Specialist to contribute to enterprise IT initiatives, manage Active Directory, support service desk escalations, and ensure compliance and security of laboratory computer endpoints.

Information TechnologySecurity

Growth Opportunities

Responsibilities

Contribute to enterprise IT initiatives and business-critical IT projects including overseeing account security setup system during rollouts

Manage Active Directory users, groups and GPOs

Identify and resolve gaps in documentation, including IT processes, configurations, checklists and diagrams

Partner with front line service staff to support service desk escalations and be client and vendor interfacing

Maintain and monitor laboratory computer endpoints for compliance and security

Play a significant role in administration of back-end IT systems

Take ownership of the maintenance of key systems, client backup infrastructure and backup processes and client systems monitoring infrastructure under the direction of IT Manager/Director:

Maintenance key systems on a daily, weekly, monthly, quarterly (DWMQ) maintenance plan for the client. Maintenance tasks may include upgrading and patching hypervisors, virtual servers, cloud servers (AWS or Azure)

Test restores on a weekly, monthly and quarterly basis. Documents any issues with the process, informs their manager and ensures issues are resolved quickly to ensure the integrity of client's backup system

Ensure business-critical systems are monitored and that alerting is configured to notify personnel of potential issues with systems

Make modifications to existing PowerShell scripts, for example, adding a different license type to an employee onboarding PowerShell script, or replacing one function/API call with an updated one

Identifies ways to improve department efficiency through creative ideas and solutions to further scripting and automation of common tasks, recommending tools to improve efficiency and removing redundant steps from an existing process

Manage (service settings, service policies) of the Microsoft 365 ecosystem including Exchange Online, Teams, SharePoint and OneDrive

Manage a small (< 10 VM) virtualized server environment on VMWare or Hyper-V, including deploying VMs, configuring networking, security, backups, managing snapshots and patching - Manage enterprise backup solutions including Veeam and Azure Backup, including creating and editing jobs, monitoring jobs, troubleshooting failed backups and performing test restores

Configure cybersecurity measures, such as multi-factor authentication, SSL certificates, disk/device encryption and public key infrastructure (PKI)

Mentors and trains fellow team members as appropriate

Qualification

Azure Active DirectoryMicrosoft 365 ecosystemNetworking knowledgeWindows ServerPowerShell scriptingCybersecurity measuresEnterprise IT ticketingLaboratory experienceLegal compliance knowledgeMentoring