Consumer Loan Servicing - Vendor Manager jobs in United States
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Huntington National Bank · 2 months ago

Consumer Loan Servicing - Vendor Manager

Huntington National Bank is seeking a Vendor Manager to oversee third-party service providers that support loan servicing. This role is critical for ensuring compliance with regulatory requirements and enhancing customer experience through effective vendor oversight.

Asset ManagementFinanceFinancial Services
badNo H1Bnote

Responsibilities

Monitor and evaluate vendor performance against SLAs and KPIs
Conduct regular business reviews and performance assessments
Identify and escalate issues impacting service delivery or compliance
Collaborate with procurement to negotiate and manage vendor contracts
Serve as the primary liaison between internal stakeholders and external vendors
Ensure contract terms align with operational needs and regulatory expectations
Support audits, due diligence, and risk assessments
Maintain documentation and reporting for regulatory and internal governance
Identify opportunities to optimize vendor processes and reduce costs
Lead or support initiatives to onboard new vendors or transition services
Collaborate with cross-functional teams to align vendor capabilities with business goals

Qualification

Vendor managementRisk management frameworksConsumer lending regulationsFinancial operationsAnalytical skillsCommunication skillsNegotiation skills

Required

4 or more years in financial team lead/leadership and/or vendor management experience
High School Diploma or equivalent

Preferred

Bachelor's degree
Experience managing vendors in financial industry
Familiarity with risk management frameworks and third-party oversight programs
Ability to work in a fast-paced, regulated environment with multiple stakeholders
Experience in vendor management, loan servicing, or financial operations
Strong understanding of consumer lending regulations and servicing practices
Excellent communication, negotiation, and analytical skills

Company

Huntington National Bank

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Huntington National Bank offers consumer, small business, and commercial banking, mortgages, wealth, and insurance services.

Funding

Current Stage
Public Company
Total Funding
$1.75B
2024-11-18Post Ipo Debt· $1.75B
1978-01-13IPO

Leadership Team

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Donnell White
Senior Vice President - Chief Inclusion Officer
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Dontae Noel
Emerging Payments & Platforms Strategy
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Company data provided by crunchbase