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Bozzuto · 1 day ago

Roving Leasing Manager

Tysons Corner, VA, 22102

Full-time

Onsite

Entry, Mid Level

$57K/yr - $62K/yr

1+ years exp

Bozzuto is committed to creating extraordinary residential experiences and is seeking a Roving Leasing Manager to lead their sales and marketing efforts. In this role, you will be responsible for achieving sales quotas, training a team, and delivering exceptional customer service to prospective residents.

ConstructionProperty ManagementReal Estate

Growth Opportunities

Responsibilities

Generate new leases and achieve monthly sales quotas

Motivate, train and lead sales and service team to reach leasing goals

Conduct 3 follow ups per lead with a conversion ratio of 8% to onsite appointments

Follow up with a phone call to every prospect within 24 hours of a property tour. Additional follow up via e-mail to take place within 48 hours

Maintain a closing ratio of 30%

Generate a minimum of one outreach event weekly

Work with Bozzuto’s marketing team to coordinate overall company branding

Know competitors and be able to leverage the Bozzuto product and people as a differentiation in the marketplace

Proficiently articulate the value proposition of the property

Deliver a positive and consistent in person experience with all prospective customers

Set up monthly meetings with local employers to provide packets of information about the community and cultivate partnership-marketing opportunities

Update property Facebook page three times per week

Shop all competition within immediate competitive set quarterly

Review monthly market surveys and be knowledgeable of content

Complete weekly competitive set survey

Report all property deficiencies to appropriate manager

Respond to, follow up on and close work order requests when applicable

Ensure lease paperwork is accurate

Administrative duties as assigned

Deliver timely and remarkable customer service to community residents

Attend resident social events

Interact with all constituents (residents, staff, clients, vendors) in a professional and courteous manner

Remain calm and friendly when resolving customer issues or interacting with upset customers

Vigorously resolve or communicate resident concerns and issues

Working weekends when prospective residents are out looking for their new home—three weekends per month with two days off during the week

Qualification

Leasing experienceSales experienceCustomer service experiencePhone sales experienceMarketing coordinationSales aptitudeProfessional communicationCustomer-focused mentality