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Consumers Energy · 1 day ago

Meter Technical Analyst

Jackson, MI

Full-time

Onsite

Entry, Mid Level

2+ years exp

Consumers Energy is Michigan’s largest energy provider, committed to delivering reliable, clean, and affordable energy to its customers. The Meter Technical Analyst will be responsible for defining and maintaining device master data for metering, performing daily monitoring, technical tasks, and ensuring system integrity for smart devices.

Utilities

H1B Sponsor Likely

Responsibilities

Performs technical support functions and actions including SAP records creation and maintenance of information in SAP, maintaining logs/spreadsheet, and other similar technical support of production facility including SAP material ordering, device creation, goods receipts, and RMA processes

Analyze system error messages and failed workflows, related to field work orders to determine issue, and make corrections, while ensuring metering device data in the system is accurate.Analyze system error messages and failed workflows, related to field work orders to determine issue, and make corrections, while ensuring metering device data in the system is accurate

Manage phone calls from the field where meters are being installed, to perform initialization and set up to confirm the device is communicating properly

Analyze meter data, determine what data is missing, perform manual interrogations for the proper data, then edit the hourly data so all time is accounted for prior to uploading the data to SAP for Billing purposes

Process technical issues, device installs/removals, work order creation/tracking, and implement continuous improvement through process changes

Process results from failed meter tests to determine if billing adjustments are warranted and communicate results to Customer Billing

Storm Restoration role or Department On-Call Rotation

Other non-essential duties as assigned or may be necessary

Qualification

SAPAnalytical skillsTechnical supportMeter data analysisMicrosoft OfficeCommunication skillsTime managementCollaboration skills

Required

Bachelor's Degree in Business, Technical with 2 years of relevant experience

OR Associate's Degree in Business, Technical with 4 years of relevant experience

OR High School Diploma with 6 years of relevant experience

Proven analytical and diagnostics skills and ability to look for alternate solutions

Strong oral and written communication and organizational skills (time management and multi-tasking)

Experience using computer software (e.g. Microsoft Outlook, Excel, Word, etc.)

Ability to work cooperatively and collaboratively with internal and external clients and coordinate activities across multiple locations and departments

Benefits

Medical, Dental and Vision

401k with company match

Paid parental leave

Up to 13 paid Holidays

Paid time off

Educational Assistance Program

Company

Consumers Energy

Glassdoor3.0

We are Consumers Energy, Michigan’s energy provider and the career destination for driven professionals serious about service.

Founded in 1886

Jackson, Mississippi, USA

5001-10000 employees

https://www.consumersenergy.com/community/foundation

H1B Sponsorship

Consumers Energy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (12)

2024 (8)

2023 (3)

2022 (17)

2021 (13)

2020 (12)