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Asset Living · 2 weeks ago

Director, Systems

United States

Full-time

Remote

Director/Executive

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. The Systems Director will oversee the Echelon Yardi platform and manage a systems support team, ensuring effective system operations and user support.

Property Management

H1B Sponsor Likely

Responsibilities

Collaborate in the planning, design, development, and deployment of new Yardi modules, and Yardi enhancements

Keeps current on all Yardi modules feature updates and system changes to ensure software is understood and utilized to fullest capacity

Assist with system upgrades, implementations, integrations and maintenance through validation and testing of proposed resolutions and releases

Act as a primary point of contact for end user questions to ensure they are addressed and/ or tickets are submitted to Yardi Client Central

Provides timely responses in a professional, customer service-oriented fashion that resolves core, commercial and residential issues as efficiently as possible

Manage user and group security access of all Yardi modules

Manage any third-party application integration with Yardi suite and coordinate with third party consultants, as needed

Work with Training & Development Team to support the development of elearning content, scheduling of training events, and modifications to current learning programs

Other clerical duties as assigned

Qualification

Yardi platformSystem upgradesIntegrationsTeam managementCustomer service

Required

Responsible for all phases of operating the Echelon Yardi platform -along with other system oversight relating to operational needs and Yardi integrations

Responsible for the overall direction, coordination and evaluation of 1-3 systems support team members

Interviewing, hiring, and training employees

Planning, assigning, and directing work

Appraising performance; rewarding and disciplining employees

Addressing complaints and resolving problems

Provides constructive and timely performance evaluations of employees in accordance with the Company's policies and applicable laws

Collaborate in the planning, design, development, and deployment of new Yardi modules, and Yardi enhancements

Keeps current on all Yardi modules feature updates and system changes to ensure software is understood and utilized to fullest capacity

Assist with system upgrades, implementations, integrations and maintenance through validation and testing of proposed resolutions and releases

Act as a primary point of contact for end user questions to ensure they are addressed and/ or tickets are submitted to Yardi Client Central

Provides timely responses in a professional, customer service-oriented fashion that resolves core, commercial and residential issues as efficiently as possible

Manage user and group security access of all Yardi modules

Manage any third-party application integration with Yardi suite and coordinate with third party consultants, as needed

Work with Training & Development Team to support the development of elearning content, scheduling of training events, and modifications to current learning programs

Other clerical duties as assigned

Company

Asset Living

Glassdoor3.7

Asset Living provides third-party property management services.

Founded in 1986

Houston, Texas, USA

5001-10000 employees

https://www.assetliving.com/

H1B Sponsorship

Asset Living has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2022 (1)