Applied Systems · 18 hours ago
Customer Implementation Specialist
United States
Full-time
Remote
Mid Level
$55K/yr - $75K/yr
3+ years expApplied Systems is transforming the insurance industry by building a team dedicated to delivering innovative software and services. The Customer Implementation Specialist will manage complex implementation projects, engage with clients, and ensure high-quality service delivery.
InsuranceSoftware
Responsibilities
Own the Implementation Process: Manage complex solution implementation projects from planning through execution, ensuring all milestones are met on time and within scope
Lead Customer Engagement: Build strong relationships with clients, set clear expectations, and communicate effectively
Deliver with Precision: Demonstrate exceptional attention to detail—because the little things matter to our clients and make the difference between good and great
Drive Technical Excellence: Assist clients with product-related configuration decisions, troubleshoot advanced technical issues, and maintain expert-level knowledge of Applied Systems products
Support Data Migrations: Support data migrations for clients in our mergers & acquisitions program, ensuring accuracy, integrity, and seamless integration during high-impact transition
Collaborate Across Teams: Partner with internal stakeholders to optimize workflows and contribute to process improvements that enhance efficiency and scalability
Champion Quality & Innovation: Identify opportunities for improvement, mentor team members, and lead initiatives that elevate customer experience and departmental performance
Qualification
Required
3+ years of project management or software implementation experience (insurance industry experience is a plus)
Proven ability to manage complex projects involving data migration and system integrations
Bachelor's degree or equivalent work experience
Preferred
Advanced troubleshooting for product installation and configuration
Proficiency with MS Office and strong analytical/problem-solving skills
Experience with data conversions and system integrations
Exceptional communication, leadership, and organizational skills
Ability to prioritize independently, manage stress, and maintain composure under pressure
Benefits
Medical, Dental, and Vision Coverage
Holiday and Vacation Time
Health & Wellness Days
A Bonus Day for Your Birthday
Company
Applied Systems
Applied Systems is a digital insurance agency that provides software for agency management systems.
1001-5000 employees
H1B Sponsorship
Applied Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2023 (3)
2022 (5)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
CapitalGStone Point Capital
2018-10-16Series Unknown
2017-09-11Private Equity
2013-11-26Acquired
Leadership Team
Taylor Rhodes
CEO
Recent News
Life Insurance International
2026-01-11
2025-12-17
Company data provided by crunchbase