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NEOGOV · 2 weeks ago

Business Support Specialist I

Police Department - City of Colorado Springs, CO

Full-time

Onsite

New Grad, Entry Level

$19.98/hr - $23.99/hr

0+ years exp

The City of Colorado Springs is seeking a Business Support Specialist I for the Colorado Springs Police Department. This role involves performing data entry, clerical duties, and providing assistance to the public while maintaining quality checks on data and processing records requests.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Merge reports into the Law Enforcement Record Management System

Enter and retrieve data in various systems and databases

Perform quality checks on received entered or received data

Process and release records requested by the public, media, attorneys, etc

Receive phone requests for information and services from the public and other agencies; screen for a specific need, and directly provide response or re-direct to appropriate person/section

Assist in monthly Federal Incident Based Reporting (IBR) report corrections

Assist in CCIC/NCIC desk operations as related to the processing of pick-ups, cancellations, and confirmations

Processing sex offender registration forms through the States COSAR (Colorado Sexual Assault Registry) database

Provide customer service to Police Department customers, typically in a dynamic environment

Qualification

Data entryMicrosoft Office SuiteClerical practicesLaw enforcement experienceCustomer serviceBasic computer skillsDynamic environment adaptabilityEnglish usageCommunication skills