Sales Support Specialist jobs in United States
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SGL Carbon · 15 hours ago

Sales Support Specialist

positionStrongsville, OH
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

SGL Carbon is a global leader in the development and manufacture of carbon-based solutions. The Sales Support Specialist provides support to Area Sales Managers and the VP-Sales, assisting with order entry, invoicing, and back-office activities to ensure smooth sales operations.

ChemicalIndustrialManufacturing
Hiring Manager
Paula Kendrach
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Responsibilities

Provides support for Aftermarket Sales and Equipment Sales
Organize daily sales back-office activities, such as – but not limited to:
Invoicing of Progress Billings
Support the Letter of Credit process
Performing market research with guidance of sales team
Gathering and processing research market and marketing data
Assist and coordinate with sales team
Organizing and assisting sales team’s calendar
Support sales team in pre-sales and post-sales activities
Proactively improve and maintain CRM data quality and integrity
Support customers with RFQs and corresponding quotations
Support Field Service planning, etc
Entering orders within SAP
Tracking open invoices and following up on late payments

Qualification

SAP-system softwareCustomer service experienceChemical industry experienceLogistics knowledgeTechnical document understandingMachining knowledgeFluent EnglishSpanish languageGerman language

Required

Associate's degree or equivalent experience
1-2 years' experience in customer service/technical customer service
Fluent English
Chemical industry experience will be a plus

Preferred

Logistics (regulations, export control, Incoterms, Packing, etc.)
Some familiarity with reading and understanding technical documents such as blueprints, parts list etc
SAP-system software
Knowledge of machining & manufacturing of chemical process equipment is a plus

Company

SGL Carbon

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SGL Carbon is a technology company that develops and manufactres carbon-based materials and products.
dateFounded in 1992
location
Wiesbaden, Hessen, DEU
people-size1001-5000 employees
web-link
http://sglcarbon.com

Funding

Current Stage
Public Company
Total Funding
$131.9M
Key Investors
SKion
2023-06-21Post Ipo Debt· $131.9M
2009-03-16Post Ipo Equity
1995-04-07IPO

Leadership Team

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Thomas Dippold
CFO, Member Of The Management Board
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B
Branka Koren
Chief Compliance Officer
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Recent News

Business Wire
X-energy and SGL Carbon Execute 10-Year Supply Agreement, Begin Graphite Production
2026-01-16
EuropaWire
SGL Carbon Supports Award-Winning BMW Natural Fiber Composites for Automotive Applications
2026-01-14
EIN Presswire
Aviation Carbon Fiber Market Size Expected to Reach $4.4 Billion by 2031
2025-11-27
Company data provided by crunchbase