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Blue River PetCare · 2 days ago

Regional Operations Manager, Veterinary - East Coast

Pennsylvania, United States

Full-time

Hybrid

Mid, Senior Level

$90K/yr - $95K/yr

5+ years exp

Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals. The Regional Operations Manager will oversee the operations of multiple clinics, ensuring high standards of patient care and profitability while supporting local management teams with operational needs and compliance.

Veterinary

Growth Opportunities

Hiring Manager

Kelly Schwerzler Jacob

Responsibilities

Supervises operations of 15+ Blue River PetCare hospitals with goal of generating revenue and profit growth

Works with local management team and veterinarians to ensure a high standard of patient care is being practiced

Acts as liaison between hospitals and Blue River management, reporting visit findings and offering recommendations on how to improve profitability

Provides staffing support in the areas of inventory, scheduling, compliance, training, recruiting, and best retention practices when necessary

Ensures Hospital is compliant with OSHA, DEA, AVMA and other local regulations

Maintains proficiencies on Blue River PetCare platforms and remain current on all policies

Coaches local management team on managing revenue & expenses, how to staff and schedule appropriately, management of inventory levels and pricing, along with other administrative functions

Fosters a positive and productive work environment at local clinics

Recruiting, onboarding, and training of practice managers

Partners with Human Resources team on employee relations, compliance, issue mitigation and best practices

Partners with corporate operations on capital expenditures, liability issues, and vendor considerations

Perform duties of practice manager for hospitals as needed

Other duties and projects as assigned

Qualification

Veterinary managementMulti-unit managementFinancial acumenVeterinary practice management systemsMicrosoft OfficeRegulationsCommunication skillsOrganizational skillsConfidentialityInitiative

Required

Bachelor's degree highly preferred

Three years of veterinary management AND two years of multi-unit management experience required

Experience managing profit and loss statement and delivering positive financial results

Highly motivated self-starter with ability to take initiative and meet deadlines

Excellent organization, attentional to detail, and written/verbal communication skills

Ability to manage multiple tasks and projects in a timely manner

Must maintain strict confidentiality regarding personnel information

Must be able to travel to clinics as needed

Must be licensed and able to operate motor vehicle and travel via automobile or air

Position requires both stationary sitting and to be on feet for substantial periods of time

The person in this position needs to occasionally move about clinics to access inventory, check controlled substances cabinets, and inspect grounds

The person in this position frequently communicates with Practice Managers and co-workers at the Corporate office using email and phone. Must be able to exchange clear, accurate information in these situations

Occasionally moves equipment and supplies weighing up to 50 pounds

Frequent keyboarding/use of computer for data entry

Must be versed in veterinary practice management systems

Intermediate proficiency in the Microsoft Office, particularly Word, Excel, and Outlook

Knowledge of AVMA's code of ethics

Knowledge of DEA and OSHA regulations

Must have general understanding of current employment laws

Strong financial acumen