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Fidelity Bank · 1 day ago

Director, Fraud Prevention

Westlake, TX

Full-time

Hybrid

Lead/Staff

Fidelity Bank is seeking a Director of Fraud Governance to join their Risk and Control team in the fight against fraud. The role involves leading assessments of new business products and modifications to existing offerings to evaluate potential fraud risks, while collaborating with various lines of business to ensure effective risk controls are in place.

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Responsibilities

Coordinating evaluations of new business offerings and changes to existing products to assess potential fraud risks

Communicating, negotiating, and influencing business partners to ensure appropriate risk controls are in place

Maintaining relationships with key stakeholders and continuously reviewing and enhancing the fraud governance framework

Qualification

Fraud risk assessmentProgram managementAnalytical skillsGRC tools familiarityCommunication skillsNegotiation skillsConflict resolutionOperational orientationProcess flow toolsTeam leadershipProblem-solvingRelationship buildingPresentation skills

Required

Strong communication, influence, negotiation, and conflict resolution skills. Able to anticipate change and respond with a positive attitude and decisive action

Ability to lead teams and confidently share your perspective with senior management

A commitment to continuous learning and staying current in an evolving product landscape

Experience identifying and assessing fraud risks across business units and implementing action plans, policies, and procedural changes to mitigate those risks

Proficiency in conducting in-depth fraud risk assessments, including documenting controls, identifying gaps, creating process flows, and recommending improvements

Proven ability to track and manage action plans to ensure timely and appropriate remediation of findings

Bachelor's degree or equivalent experience

Experience in program and/or product management

Strong analytical and problem-solving skills

Ability to manage multiple responsibilities in a dynamic environment

Execution-focused mindset with the ability to identify, communicate, and remove obstacles to progress

Deep understanding of internal processes and controls, and a comprehensive grasp of risk functions

Demonstrated ability to build and maintain collaborative relationships across teams

Passion for solving complex problems, comfort with ambiguity, and ability to develop innovative risk mitigation strategies using advanced analytical thinking

Operational and technological orientation, with the ability to support control analysis, development, and monitoring

Ability to lead multiple projects simultaneously and perform under pressure to meet tight deadlines

Excellent verbal and written communication skills, with the ability to present recommendations to business partners and senior leadership

Advanced proficiency with word processing, spreadsheets, process flow tools, and presentation software

Preferred

Proficiency in conducting in-depth fraud risk assessments, including documenting controls, identifying gaps, creating process flows, and recommending improvements

Familiarity with governance, risk, and compliance (GRC) tools such as Archer