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Tripleseat · 1 day ago

Manager, Product Management

United States

Full-time

Remote

Mid, Senior Level

$130K/yr - $150K/yr

Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. The Manager of Product Management will lead a high-performing team, shape the product roadmap, and drive innovation in product development.

Event ManagementInternetSoftware

Work & Life Balance

Responsibilities

Help lead and mentor a team of product professionals, providing guidance on product roadmap development and execution

Drive a culture of innovation, continuous improvement, and excellence within the product development teams

Support overall team health by driving operational discipline, workflow consistency, and the effective use of our product tech stack to meet team KPIs

Oversee and guide product teams in the creation and management of the product roadmap

Facilitate strategic discussions and decision-making processes related to the evolution of the product roadmap

Help PMs establish meaningful success metrics and support lightweight data analysis to inform prioritization and performance tracking

Serve as a strategic liaison across engineering, sales, marketing, support, and customer success to ensure smooth execution of product initiatives

Support GTM motion by helping coordinate cross-functional agendas, aligning stakeholders, and ensuring teams are prepared for launches

Maintain and optimize the product tech stack (Aha, Pendo, etc.) to improve visibility, process efficiency, and cross-functional collaboration

Oversee key stages of the product lifecycle from discovery through launch, ensuring teams deliver customer value efficiently and predictably

Strengthen UAT, release validation, and quality processes through close partnership with Product Analysts and QA

Identify and operationalize ways AI can streamline product workflows, improve execution efficiency, and support data-informed decision-making

Evaluate emerging AI tools and partner with cross-functional teams to drive responsible adoption that improves velocity and quality

Ensure product documentation, internal training, and external enablement materials are accurate, up to date, and effective

Partner with PMs and GTM to ensure product changes and launches are fully understood, operationalized, and adopted across the organization

Oversee the development and maintenance of comprehensive product documentation for internal and external stakeholders

Qualification

Product ManagementSaaS B2B ExperienceTeam LeadershipAgile DevelopmentProduct ToolingStrategic ThinkingCommunication SkillsCross-Functional Collaboration