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Beacon Hill · 1 day ago

Customer Care Associate

Boston, MA

Full-time

Onsite

Entry Level

$21/hr - $21/hr

1+ years exp

Beacon Hill is a leading insurance organization seeking a Temporary Customer Care Associate to support auto insurance customers. The role involves providing exceptional customer service through various communication channels and maintaining knowledge of insurance products and services.

Staffing Agency

H1B Sponsor Likely

Responsibilities

Provide exceptional customer service for auto insurance inquiries via phone, email, text, and chat

Ensure each customer interaction results in a positive experience

Learn and maintain knowledge of insurance products and services

Accurately enter and update policy information across multiple systems

Build strong relationships with customers, agents, and internal teams

Apply problem-solving and critical-thinking skills to resolve customer issues

Qualification

Customer serviceVerbal communicationWritten communicationMicrosoft OfficeMultitaskingProblem-solvingSelf-motivated

Required

Excellent verbal and written communication skills

Ability to multitask and adapt in a fast-paced environment

Customer-focused mindset with strong problem-solving skills

Self-motivated and goal-oriented

Proficiency with Microsoft Office

Preferred

Associate's or Bachelor's degree preferred

At least 1 year of general work experience preferred

Benefits

Medical

Dental

Vision

Federal and state leave programs as required by applicable agency regulations

Company

Beacon Hill

Glassdoor3.9

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Founded in 2000

Boston, Massachusetts, USA

1001-5000 employees

http://www.beaconhillstaffing.com

H1B Sponsorship

Beacon Hill has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (38)

2024 (94)

2023 (76)

2022 (60)

2021 (77)

2020 (86)