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Macy's · 1 day ago

Product Manager

151 West 34th Street, New York, NY, 10001, US

Full-time

Onsite

Mid Level

$118K/yr - $196K/yr

Macy’s is a well-established retail company with a rich history. They are seeking a Product Manager to develop customer-centric e-commerce user experiences, manage the product roadmap, and collaborate with cross-functional teams to enhance the overall site experience.

Consumer GoodsFashionRetail

H1B Sponsor Likely

Responsibilities

Develop and maintain a product roadmap aligned to business goals and product strategy by delivering key milestones and achieving defined KPIs

Communicate product vision, roadmap, and progress to partners across Macy’s

Identify and prioritize opportunities to improve customer experiences through cross-functional collaboration, data analysis, and deep understanding of customer needs

Define product and customer experiences through clear, detailed, and timely artifacts, including product requirements and user stories

Collaborate with design, engineering, analytics, and other product managers to design, build, and launch product features that drive growth and engagement

Maintain a healthy, prioritized backlog of well-groomed, insight-driven user stories

Partner with engineering scrum teams and technical leads to refine requirements that support simple, intuitive user experiences

Define success metrics, ramp plans, and measurement criteria

Design and run experiments to test hypotheses and identify solutions that improve conversion, engagement, and customer loyalty

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

In addition to the essential duties mentioned above, other duties may be assigned

Qualification

Product StrategyCustomer-Centric ThinkingAnalytical ThinkingAgile ExecutionCross-Functional LeadershipE-commerce ExpertiseTechnical FluencyInnovation AwarenessCommunication SkillsGrowth Mindset

Required

Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply

Previous work experience related to product strategy, product management, design, engineering, site merchandising, or management consulting preferably in a retail or ecommerce company required

Proven ability to define, maintain, and execute product roadmaps that align with business goals, product strategy, and KPIs while delivering measurable customer and commercial impact

Deep commitment to understanding customer needs and behaviors, translating insights into intuitive, loyalty-building e-commerce experiences that improve engagement and satisfaction

Strong analytical rigor and first-principles problem-solving skills, with the ability to define success metrics, run experiments, interpret data, and apply insights to optimize conversion, engagement, and retention

Demonstrated ability to lead through influence and collaborate effectively with design, engineering, analytics, and business partners across the full product lifecycle

Strong execution skills with experience managing backlogs, grooming user stories, partnering with scrum teams, and delivering high-quality outcomes in an agile, fast-paced environment

Solid understanding of retail and e-commerce economics and business strategy frameworks, with the ability to balance customer value and commercial outcomes

Working knowledge of technical concepts, agile methodologies, and modern product development practices to effectively partner with engineering teams and make informed trade-offs

Ability to stay ahead of emerging technologies and leverage them to build differentiated, scalable digital experiences

Confident written and verbal communication skills, with the ability to clearly articulate product vision, progress, and trade-offs to cross-functional partners and senior leaders

Curiosity-driven, adaptable learner who actively seeks new methodologies, industry trends, and feedback to continuously improve products and ways of working

Benefits

Comprehensive health and wellness coverage

401(k) match to invest in your future

Paid time off

Eight paid holidays

Continuous learning and leadership development

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

Tuition reimbursement

Company

Macy's

Glassdoor3.4

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Founded in 1858

New York, New York, USA

10001+ employees

http://www.macysjobs.com

H1B Sponsorship

Macy's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2022 (10)

2021 (26)

2020 (37)