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Concentra · 1 day ago

Sales Director

San Diego, CA

Full-time

Hybrid

Director/Executive

$110K/yr - $120K/yr

7+ years exp

Concentra is a healthcare services company seeking a Sales Director to manage the performance of Account Executives and oversee specific territories. The role involves ensuring exceptional customer service, monitoring sales performance, and participating in recruitment and training of staff.

Health CareHospitalMedicalPrimary and Urgent CareTherapeuticsWellness

Responsibilities

Manage and direct the territory management process of multiple Account Executives to ensure they achieve assigned revenue targets. Territory Management includes, but is not limited to, prospecting and closing new business, growing existing client business, building market and account strategies, conducting competitive analysis, giving sales presentations, and working with center staff to ensure proper account management and to address customer related center operational issues

Continuously monitor and evaluate sales performance and execution. Serve as a coach and trainer to the sales team to ensure that each team member has the proper skills and knowledge to perform at the highest level. Personally participate in continuing education and training programs on company products, services, industry standards and compliance

Participate and attend leadership meetings, sales meetings and professional association meetings inside/outside of regular business hours, as required

Provide accurate and complete sales productivity reports to sales management in a timely manner

Participate in budget process and assist in developing sales and marketing plans for Medical Centers, Customer Worksite Medical Unites and related service lines

Work with Operations Management to ensure optimum pricing and profitability Central Billing Work with Central Offices (CBO) to ensure appropriate billing and reimbursement for services rendered

Participate in the recruitment and retention of Account Executives utilizing Concentra Training Guidelines. Conduct Interviews, Hiring, Coaching, Counseling and Disciplinary Actions according to established policies and procedures in conjunction with the Human Resources Department)

Guardian and Promoter of the corporate culture and brand

Assists Account Executives in the preparation and presentation of proposals

Provide accurate competitive analysis in all markets covered

Controls expenses to meet budget guidelines

Qualification

SalesMarketing successCustomer focusTeam leadershipAnalytical skillsInterpersonal skillsCommunication skillsConflict resolutionInfluence skillsCoaching skillsFinancial acumenPresentation skillsCritical thinkingProblem-solving skills

Required

Excellent interpersonal skills

Excellent oral and written communication skills

Tactful and diplomatic communication style

Demonstrated sales and marketing success

Demonstrated customer focus

Guardian of the brand

Attentive to building and maintaining strong relationships

Influence skills

Ability to overcome objections and opposition

Demonstrates consistent, effective prospecting

Recovers easily from rejection

Possesses supportive beliefs – Belief in product and service

Effective performance assessment and management skills

Ability to supervise, evaluate, coach, and develop staff

Ability to lead a team effectively with successful experience in conflict resolution, team building, interpersonal relationships, mentoring and motivating colleagues

Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction

Ability to effectively resolve difficult disputes and business challenges using highly refined functional, partnering and leadership skills

Possesses an outstandingly warm, positive, energetic and professional demeanor

Actively listens

Effective presenter in group or individual settings

Excellent critical thinking, deductive reasoning and decision making skills

Financial acumen and its application

Demonstrated excellent analytical and problem-solving skills

Demonstrated computer skills (Word, Excel, PowerPoint, Lotus Notes, CRM Platform)

4 year college degree

Successful completion of the Account Executive training program consisting of Employee Orientation, Center Training, Product Knowledge and Field Territory Training following Concentra Training Guidelines or an Account Executive in good standing for the previous one (1) year period

Reliable automobile with valid driver's license and current automobile insurance

7-10 years of Sales related experience