Compex Legal Services · 1 day ago
Customer Service Specialist
United States
Full-time
Remote
New Grad, Entry Level
$16/hr - $16/hrCompex Legal Services is the nation’s leading provider of record retrieval solutions, and they are seeking a Customer Service Specialist to support clients by fulfilling orders and providing timely updates. The role involves ensuring accuracy throughout the record retrieval process and collaborating with teams to deliver an exceptional client experience.
Consulting
Responsibilities
Respond to client inquiries and provide updates on order status
Accurately enter client requests and verify order details
Confirm facility locations and ensure documentation is complete
Monitor and follow up on open orders to keep turnaround times on track
Maintain detailed records and ensure all information is logged correctly
Qualification
Required
Excellent customer service and communication skills
Strong attention to detail and organizational skills
Ability to manage your time and prioritize tasks effectively
Critical thinking skills to problem-solve and resolve issues
A positive, proactive attitude and team-oriented mindset
Comfortable working independently in a remote setting
High school diploma or equivalent required
Benefits
401(k)
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Work from home
Company
Compex Legal Services
Compex Legal Services, Inc. is a privately held corporation.
Founded in 1972
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-02-12Acquired
Leadership Team
Kevin Harbauer
Chief Technology Officer / Chief Information Security Officer
Venkataraman KR
Chief Operating Officer
Recent News
Company data provided by crunchbase