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Reachdesk · 1 day ago

Account Manager

United States

Full-time

Remote

Senior Level

$160K/yr - $200K/yr

5+ years exp

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees. As an Account Manager, you will manage and expand strategic relationships with clients, aiming to turn them into long-term partners by aligning their business objectives with the platform's capabilities.

B2BMarketing AutomationSaaSSales AutomationSoftware

Hiring Manager

Glenn Coles

Responsibilities

Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders

Drive renewals and identify opportunities to upsell and expand existing accounts

Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals

Proactively uncover opportunities to deliver additional value, drive client satisfaction, and support business growth

Represent Reachdesk with confidence and professionalism in high-level discussions and contract negotiations with senior decision-makers

Qualification

Account managementSales experienceCustomer successSaaS experienceCommunication skillsAnalytical skillsInterpersonal skillsProblem-solving abilityOrganizational skills

Required

5+ years of experience in account management, sales, and/or customer success, with a proven track record of meeting or exceeding growth and/or retention goals

Ideal background in subscription-based SaaS, with experience in consultative, solution-oriented environments rather than transactional or volume-driven models

Demonstrated ability to manage and grow executive-level relationships across complex organizations—particularly within sales and marketing functions

Exceptional communication and influencing skills, with the confidence to lead strategic conversations grounded in insight and expertise

Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts

Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment