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EY · 1 day ago

Billing Manager Assistant Director

Nashville, TN

Full-time

Hybrid

Mid, Senior Level

$104K/yr - $194K/yr

6+ years exp

EY is a global leader in assurance, consulting, tax, strategy and transactions. The Billing Manager Assistant Director will oversee the productivity and efficiency of the Billing Specialist processes, manage a team, and drive improvements in billing operations to enhance service and efficiency.

AccountingAdviceBusiness IntelligenceConsultingFinancial ServicesProfessional Services

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Oversee non-standard billing processes in the US

Drive productivity; manage staffing including hiring, training and overseeing the work of the billing staff and make recommendations for changes to continually improve service and efficiency Directly responsible for managing the day-to-day activities of a multi-member team including driving process improvements, providing exceptional customer service and monitoring daily/weekly, monthly, quarterly billing targets

Manage and oversee the allocation of billing specialist workloads, approach and strategy

Manage and oversee the various third-party portals used for uploading of invoices (on-shore or off-shore)

Meet the billing targets as specified in the objectives by pro-active contact with our clients and by engaging the support of client servers

Develops and maintains procedures and associated training materials – leverages as appropriate

Oversee team and act as escalation point for client invoice related issues; ensure the team’s correspondence to clients and internal client servers is consistent and clear

Challenge existing processes and approaches; develop recommendations to improve quality of invoicing procedures; prioritizes and manages the implementation of initiatives and projects that improve operational efficiency, effectiveness, internal controls, and/or customer service

Acts as a key liaison with Global Delivery Support (GDS)/Infosys leadership and Area leadership

Responsible for identifying off-shoring opportunities and continuously improving

Qualification

AccountingFinanceLeadershipMicrosoft ExcelPower BIAI toolsCommunication skillsProblem-solvingOrganizational skillsInterpersonal skills

Required

A bachelor's degree in Accounting, Finance, Business Administration or equivalent experience

6-8 plus years of progressive related accounting or finance as a manager in a shared services organization

Experience with Microsoft products including Excel, Power BI, Power Automate, Power Platforms, CoPilot, Word, Outlook

Experience/interest in AI tools (EYQ, Microsoft CoPilot Agents) and commitment to AI integration in the workplace

Preferred

Experience with Concur

Benefits

Medical and dental coverage

Pension and 401(k) plans

A wide range of paid time off options

Flexible vacation policy

Designated EY Paid Holidays

Winter/Summer breaks

Personal/Family Care

Other leaves of absence when needed to support your physical, financial, and emotional well-being

Company

EY

Glassdoor3.8

EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets.

Founded in 1989

London, England, GBR

10001+ employees

http://www.ey.com

H1B Sponsorship

EY has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (10242)

2024 (9877)

2023 (10966)

2022 (9394)

2021 (5652)

2020 (8849)